Knowledge Base

14 guides · 5 topics

Configuration & Settings

Permissions, data fields, options, and platform settings.

Company

2 articles
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  1. Introduction to Company

    Your Company is the legal identity behind everything EasyBiz prints, sends, or charges. Set it up once, and it shows up everywhere a customer sees your business.

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  2. Creating and Configuring a Company

    Add a new Company and walk through every section on the Edit Company page, from Business Details to Rounding Rules.

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Business Units

2 articles
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  1. Introduction to Business Units

    One Business Unit for each type of service you run. This is how EasyBiz keeps your laundry and bag repair orders completely separate.

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  2. Setting Up Your Business Unit for Laundry

    From your price list to your receipts, here is every section of your Laundry Business Unit, what each one does, when to use it, and exactly how to set it up.

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Access Control

6 articles
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  1. Introduction to Access Control

    Learn the four areas of access EasyBiz lets you control for every teammate, before you set anything up.

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  2. Adding a Teammate Account

    Create a new teammate account, send them a sign in link, edit their profile later, or remove them.

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  3. Setting up App Access

    Choose which of your apps a teammate can sign in to before you fine-tune any other permission.

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  4. Setting up Data Access

    Decide which types of data each teammate can view inside their assigned apps, and how much of it.

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  5. Setting Up Action Control

    Pick which write operations a teammate is allowed to perform, with optional limits like time windows and approval gates.

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  6. Setting Up Admin Access

    Decide whether a teammate can change settings, manage billing, manage other teammates, handle the chat inbox, or run agent tasks.

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Custom Fields

2 articles
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  1. What is Data Fields

    Capture the right information at every step — learn what data fields are, which types are available, and how they fit into your workflows.

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  2. Configure Data Fields

    Start building your business forms — add data fields, configure options, and manage everything from one page in the Console.

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Recurring Scheduler

2 articles
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  1. Introduction to Recurring Scheduler

    Understand when Recurring Scheduler is worth using for your shop, and what happens behind the scenes once you turn one on.

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  2. Setting Up a Recurring Schedule

    Create a working recurring schedule from scratch, preview the next few dates, and confirm it starts on the correct day.

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