Company / About EasyBiz Cloud
Built for service businesses where every handoff matters.
EasyBiz Cloud is a connected business operating system for SME service businesses. It keeps customer and order context available as work moves from sales and conversations into operations, fulfilment, and follow-up. EasyBiz Cloud is provided by TrustyTech Pte. Ltd.
Why connected operations
Keep customer and order context with the work.
A single customer request can move through the counter, an inbox, an operations team, pickup or delivery, and later follow-up.
EasyBiz Cloud is designed so those handoffs can continue from shared customer and order context instead of separate lists and repeated data entry.
Start with the product that covers the workflow you need now, then connect other product areas as the operation grows.
- 1 Customer enquiry or counter sale Start in the shared inbox or Point of Sale
- 2 Order record created Customer and order details stay together
- 3 Operations update status Staff use stages, notes, and photos while work moves
- 4 Handover completes with proof Configured collection or delivery keeps the handover with the order
- 5 Staff follows up with context CRM history and follow-up tasks keep the next action visible
Customer and order context stays connected from intake through operations, delivery, and staff-led follow-up.
What we do
The everyday tools behind aconnected operation.
Use the product areas your team needs for sales, customer conversations, orders, operations, delivery, online commerce, retention, and supported AI work.
Take orders at the counter
Counter checkout that handles walk-ins, returning customers, and item-level pricing.
Manage customers & WhatsApp
One place for WhatsApp, customer records, and chat history.
Track jobs & order status
Orders can move from intake through production to ready-for-collection with a clear status.
Schedule pickup & delivery
Plan pickup, delivery, and field work around the same order record.
Sell online & accept orders
Connect customer-facing ordering flows and accounts to your business operations.
Support loyalty, campaigns & AI-assisted work
Use connected customer data for staff-led follow-up, campaigns, loyalty, and supported AI assistance.
The connection matters most at each handoff: the next team can continue from the customer and order context already captured.
Who we build for
Service businesses with real operational handoffs.
Choose the operation closest to yours, then explore the current products and workflows that fit how your team sells, serves customers, and hands work over.
How we work
Start with one workflow.Add more when it earns its place.
EasyBiz Cloud is modular by design: solve the operational problem in front of you, keep the core context connected, and expand only when another product adds useful capability.
Built around daily workflows
EasyBiz Cloud is designed around orders, staff handovers, customer updates, and follow-up.
Connected customer and order data
The same customer and order record can support the counter, operations, delivery, conversations, and marketing.
Start small, add more later
Choose the product area you need first, then add other product lines when the operation needs them.
See if EasyBiz Cloud fits
Map EasyBiz Cloud to the way your business works.
Browse the products available today, or email product and security questions to hi@easybizcloud.com .
EasyBiz Cloud · TrustyTech Pte. Ltd.