Help & learning

Resources for learning and running EasyBiz.

Find setup guides, product updates, and help from the EasyBiz team — all in one place.

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What are you looking for?

Choose the fastest path: learn how to use EasyBiz, catch up on what changed, or contact the team.

Knowledge Base

Setup guides, how-tos, and daily operating steps for EasyBiz.

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Product Updates

New releases and improvements, written in plain language.

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Contact the Team

Can't find what you need? Reach out and we'll point you in the right direction.

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Browse by topic

What do you need help with?

Step-by-step articles with screenshots, written for shop owners, counter staff, and anyone running the day-to-day.

15 guides

Storefront POS

Counter checkout, POS install, and store operations.

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26 guides

Online Store & Bookings

Online store, mini apps, booking flows, and visual builder.

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2 guides

Orders & Workflows

Order intake, procedures, status, and line-item flows.

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15 guides

Inventory & Production

Stock, locations, work orders, and production centers.

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3 guides

Customers & Loyalty

Customer matching, store credit, and loyalty programs.

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15 guides

WhatsApp & Conversations

Inbox, templates, broadcasts, and chat integrations.

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10 guides

Agents & B2B

Agent accounts, B2B portal, and agent-priced ordering.

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3 guides

Logistics & Delivery

Pickup, delivery, drivers, zones, and route operations.

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2 guides

Templates & Notifications

Receipts, labels, emails, PDFs, and event notifications.

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14 guides

Configuration & Settings

Permissions, data fields, options, and platform settings.

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10 guides

Integrations

HitPay, Xero, payment providers, and external systems.

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Updates

Catch up on the latest updates.

We post here whenever we ship something that changes how you run your business.

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Talk to a real person

Stuck or have a question? We're here to help.

EasyBiz onboards every Singapore SME directly. No chatbot, no ticket queue — talk to the team that built the platform.

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