Production-led service
Run your laundry shop without chasing orders, paper notes, or delivery updates
EasyBiz helps laundry and dry-cleaning businesses take orders at the counter, track work in progress, arrange pickup and delivery, and keep customer records in one system.
Why operators switch
Laundry work becomes messy when orders, staff, and delivery are tracked separately
Many laundry shops still depend on paper notes, spreadsheets, phone messages, and memory. EasyBiz brings the main workflow into one system, so staff can see what was ordered, what is being worked on, and what is ready.
Order details are easy to miss
Special instructions, customer notes, collection date, and payment status can get lost when they are written in different places.
Staff need to ask what is ready
When the counter and back room do not share the same view, staff spend time checking whether an order is washing, pressing, packed, or ready.
Delivery adds more admin
Pickup and delivery orders need addresses, time windows, driver jobs, and status updates. Without a shared system, the team has to coordinate manually.
Counter orders
Take laundry orders clearly at the counter
Use EasyBiz Storefront POS to record the customer, order items, prices, notes, and payment status when the customer drops off their laundry.
- Create counter orders from the POS
- Add customer details and order notes
- Record prices, payment status, and order history
- Use customer profiles for returning customers
Production tracking
See which orders are still being worked on
Use Production & Operations to keep order work visible to the team, so staff can check what is pending, in progress, ready for collection, or ready for delivery.
- Track order progress through your operating steps
- Keep work status visible to counter and operations staff
- Reduce manual checking between front desk and back room
- Keep each order tied to the original customer record
Pickup and delivery
Manage pickup and delivery when your shop offers transport
Use Scheduling & Dispatch to plan pickup and delivery jobs, assign them to staff, and keep the order connected from drop-off to handover.
- Schedule pickup and delivery time windows
- Assign jobs to drivers or staff
- Track job status alongside the order
- Keep customer tracking and delivery status where configured
Online orders
Let customers place laundry orders online
Use Online Commerce when you want customers to browse services, place an order, and let the order come back into EasyBiz instead of taking every request manually.
Repeat customers
Keep regular customers coming back
Use Marketing and CRM to keep customer records, support loyalty or promotions, and follow up with customers without separating marketing from operations.
Customer history connected to orders
Loyalty, store credit, and promotional campaigns where configured
Customer communication from the same EasyBiz customer record
Works with counter, online, and delivery orders
How it works
A normal laundry order , handled in EasyBiz
The flow starts at the counter, moves through operations, and ends with collection, delivery, or customer follow-up.
- Step 01
Take the order
Staff create the order in Storefront POS, add customer details, order notes, price, and payment status.
- Step 02
Track the work
The team updates the order status as work moves through the shop or production team.
- Step 03
Arrange handover
Staff prepare the order for collection or use Scheduling & Dispatch for pickup and delivery jobs.
- Step 04
Keep the relationship
Customer history stays in EasyBiz, so loyalty, promotions, and future orders can use the same record.
What your shop will use
The products that come together for this solution.
Start with the counter. Add online ordering, delivery, and marketing when you're ready.
Sell at a counter, store, collection point, or service outlet.
Brand website, booking and ordering, ecommerce, customer accounts, and a white-label mobile app.
Manage order stages, production flow, jobs, work orders, and operational handoffs.
Manage pickup/delivery, dispatch, field scheduling, and route status.
Run campaigns, loyalty, memberships, promotions, reviews, referrals, and winback.
Pricing
Start with the counter. Add online, delivery, and marketing when ready.
Most laundry shops start with Storefront POS, then add Online Commerce, Production & Operations, Scheduling & Dispatch, and Marketing based on how the business operates.
FAQ
Common questions from Laundry & Dry Cleaning operators
Can my counter staff use this even if they are not technical?
Yes. The main counter workflow is built around taking orders, finding customers, recording notes, and checking order status. Staff can still use the normal screen-based interface without using AI.
Does EasyBiz print laundry labels?
EasyBiz supports POS and order workflows, but the exact label printing setup depends on your current hardware and configuration. We should confirm the printer setup before promising a specific label workflow.
Can I set different prices for wash, dry cleaning, alteration, or delivery?
Yes. EasyBiz products are built around configurable products, services, and order records, so your laundry services and prices can be set up based on how your shop charges.
Can customers see when their order is ready?
EasyBiz can track order and delivery status in the system. Customer-facing updates depend on the channels and configuration used for your setup.
Do I need online ordering from day one?
No. You can start with Storefront POS for counter orders first, then add Online Commerce when you are ready to accept customer orders online.
Get started
Run your business end-to-end
from a single platform.
Plug in the products you need today. Let the AI workforce handle the rest. Cancel anytime, no setup fee.