Product / Production
Know what is waiting, in progress, and ready
Track each job after the order is taken, including its stage, owner, due time, notes, photos, and next action—before the customer has to ask.
A job through production
From order taken to ready for return
Follow each job from the moment it enters production until it is ready for collection, delivery, or handover, with the next action visible to the team.
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/ 01
Receive the job
Turn orders from the counter, online store, or another sales channel into work that can be tracked.
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/ 02
Route the work
Jobs move to the right stage, plant, workshop, or work area.
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/ 03
Complete the tasks
Follow the task list, add notes or photos, and mark work as done.
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/ 04
Prepare handover
See what is still pending, what is ready, and what needs attention before handover.
Production stages
See every job by stage
A clear board shows what is waiting, what is in progress, and what is ready. Use the stage names your team already recognises, so everyone understands where the job stands.
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Name each stage the way your team speaks, from received to ready.
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Jobs appear under the stage that matches the next work step.
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Each card gives the key job context at a glance.
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See how much work is sitting in each stage before it piles up.
Work order control
Find any job quickly
When a customer asks for an update, you can find the work order and answer with confidence.
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Search and filter the list to focus on the work that matters now.
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Open a job to check its items, tasks, status, notes, and location.
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Open the sales order when you need customer, payment, or order details.
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Print work order details or use QR codes when the production floor needs them.
Intake details
Capture the details before work starts
Some jobs need more than a product name. Item details, notes, condition information, counts, and labels travel with the work from the start.
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Ask for the right information when a specific item is added to the order.
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Record item-specific details such as weight, size, length, or item count when your setup collects them.
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Keep condition details and repair notes with the job.
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Keep physical items tied to the correct order with counts and item labels.
Tasks and procedures
Give every job clear task instructions
Each work order shows what needs to be done, who owns it, when it is due, and the notes or photos needed to finish it properly.
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Each business unit keeps its own short task list, so repeat work follows the same standard.
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Add tasks by hand, or let the right tasks appear from the job details.
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Give each task a clear owner and deadline.
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Keep proof and instructions with the task, so the next person knows what happened.
Work areas and routing
Send work to the right team or place
If your business has a backroom, workshop, plant, repair room, or specialist work area, EasyBiz Cloud helps you show each team what belongs to them.
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Use the names your team recognises for plants, workshops, rooms, or specialist areas.
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Matching work goes to the right center based on the business type and order source.
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Receive work manually when a one-off job needs a different path.
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See where a work order is physically sitting, including its location or container.
Why EasyBiz Cloud
How Production fits service operations.
Made for work that happens after checkout
Built for laundry, dry cleaning, repair, alteration, workshop, and specialty service teams.
Stop asking around for updates
Everyone can see where the job stands and what needs attention next.
Keep the same process every time
Each business unit keeps its own task list, so repeat work gets the same tasks every time.
FAQ
Common questions about Production
Who is Production for?
Production is for laundry, dry cleaning, repair, alteration, workshop, specialty cleaning, and other service businesses where work must pass through a backroom, plant, workshop, or production team before it is completed.
What is included at each tier?
Both tiers cover order-stage and job tracking, the production board, work orders, saved procedures, task photos, attachments, and diagnostic notes; Standard and Professional differ by workflow complexity, and the pricing page lists both. Professional adds capacity planning, so each job lands on a day the floor can take. Quality gates are still to come.
Can I customize the production stages?
Yes. The production pipeline can use your own stage names, and each stage can be linked to the procedures that should appear in that queue.
Can tasks be created automatically?
Yes. You can add tasks manually, and EasyBiz Cloud can also create tasks from rules based on the job details and setup.
Can my team add photos and notes?
Yes. Work order tasks can include photos and notes. Intake flows can also capture item details and condition notes before work starts.
Can I route work to different work areas?
Yes. You can create work areas such as plants, workshops, rooms, or specialist areas, then set fixed assignments by business type and order source. If you do not use fixed assignments, work can still be received manually when a job needs a different path.
Does it include inventory?
Yes. Stock levels for each shop, stock in and out, transfers, movement history, and inventory exports come with Point of Sale Standard at no extra charge, under Logistic › Inventory.
Can I tell a customer when the job will be ready?
You can set and see due times on each work order and task, so the team knows what is promised and what is late. With Professional, capacity planning works the date out from your workload: you set what the floor can take each day in Settings › Team & Capacity, and Production › Capacity Calendar places each job on a day it fits, so the date you promise is one the floor can keep.
How are seats counted?
Production is priced per Full seat, and each person holds one seat no matter how many products they use — the manager planning the work and the worker scanning it are on the same seat at the same rate. Professional adds a flat monthly base for the routing, capacity, and ETA engine; it bundles no seats, and multiple production centres are not charged.
Start with EasyBiz Cloud
Start with the workflow that needs attention now.
Try the products you need first, or book a demo to map EasyBiz Cloud to the way your business works today.