Before You Start
Have these ready before you open the Company edit page:
-
Your logo as a PNG or SVG, ideally at least 512 pixels on the longest side.
-
Your legal business name, the exact name on your company registration certificate.
-
Your Company registration number (UEN in Singapore).
-
Your tax registration number, if you are tax-registered.
-
A short label of 10 characters or fewer for your bank statement descriptor (e.g. SUNNYWASH).
-
Your business phone, email, website, and address.
How to Access Company Settings
-
Click the ⚙️ Settings icon in the top-right corner.
-
Under the Administration section, click Company.
Adding a New Company
You only need to do this if you operate a second legal entity under the same EasyBiz account. Most shops never click this button.
- On the Company list page, click + Add company at the top right.
-
Enter the Business Name (the brand name customers see) and Legal Business Name (the name on your registration).
-
Click Add.
The Edit Company page opens directly.
Editing Your Company
-
On the Company list page, find the Company card.
-
Click the ••• three-dots menu on the right of the card.
-
Click Edit.
The Edit Company page opens. Each section has its own Save button.
Business Details
This is the legal identity printed on receipts, PDF invoices, and tax statements.
| Field | What to put here |
|---|---|
| Business name | The brand name your customers know (e.g. Sunny Wash) |
| Legal business name | The exact name on your company registration certificate |
| Company registration number | Your UEN or equivalent. Appears on tax invoices |
| Tax registration number | Your GST registration number or local equivalent. Required if you charge tax |
| Bank statement descriptor | The short label that may appear on your customer’s credit card statement (max 10 characters) |
Sales Tax
This is where you can turn on a Company-wide tax rate that applies to every order.
-
Sales Tax enabled toggle -> Off by default. Turn On to enable tax on all orders under this Company.
-
Tax rate -> A number with a % suffix (e.g. 9 for 9%).
-
Tax Name -> What the tax is called on receipts (e.g. GST, VAT, Sales Tax). Defaults to “Sales Tax”.
If you turn on tax in both places, customers get charged tax twice. Pick one place and leave the other off. See [Setting Up Consumer Price Lists] for setting tax in your price list.
Rounding Rules
Rounding controls what happens when an order total has fractional cents or awkward amounts. There are two parts.
Decimal Rounding
Decides how many decimal places the system keeps on every total.
| Rounding precision | What it does | Example: $12.3456 becomes |
|---|---|---|
| 0 decimals | Rounds to the nearest whole number | $12 |
| 1 decimal | Rounds to the nearest tenth | $12.3 |
| 2 decimals | Rounds to the nearest hundredth (cents). Most common | $12.35 |
| 3 decimals | Rounds to the nearest thousandth | $12.346 |
| Rounding method | What it does |
|---|---|
| Round Half Up | Standard rounding. 0.125 becomes 0.13. Use this unless you have a specific reason not to |
| Round Half Down | 0.125 becomes 0.12 |
| Round Half To Even | Banker’s rounding. 0.125 becomes 0.12, 0.135 becomes 0.14. Used in some accounting standards to reduce rounding bias over many transactions |
Coin Rounding
Lets you round the final amount to the nearest 5 or 10 cents, useful in countries where 1-cent coins are no longer in circulation.
-
Coin rounding enabled toggle -> Off by default.
-
Coin increment -> 5 cents or 10 cents.
-
Rounding direction -> Nearest, Up, or Down.
Brand Information
This controls how your business looks on customer-facing documents.
Logo
Click the upload box to open the Media Center. Upload a PNG or SVG at least 512 pixels on the longest side. Smaller images may look blurry on receipts.
Theme color
Click the palette icon and pick a color from the grid. Rows are color families (Slate, Red, Blue, etc.) and columns are shades, lighter on the left and darker on the right. Pick a color that matches your brand.
Business Contact
Your contact details get printed on customer-facing documents so customers can reach you.
-
Phone number -> Pick your country flag, then enter the number. Shows on receipts and invoices.
-
Email -> Your business email. Customers may use this to reply to invoices.
-
Website -> Optional. Use the full URL (https://yourshop.com).
-
Business address -> Your shop or registered address. Shows on PDF invoices and tax receipts.
Deleting a Company
This section appears at the bottom in red. Only use it if you are sure.
-
First, Remove every Sales Channels (POS and Online Store) attached to this Company.
-
Return to the Company edit page, scroll down and click the red Delete Company button.
-
Confirm the deletion.
FAQs
Where does the Bank statement descriptor show up?
On your customer’s credit card or bank statement when they pay you online. It does not appear on receipts, emails, or any document inside EasyBiz, only on the bank’s own statement.
Why is Sales Tax appearing twice on my receipts?
Tax is set in both places, Company and Price List. Pick one. If you want tax added at the order level, keep Company Sales Tax on and set your Price List to “No tax included”. If you want each item’s price to already include tax, set the Price List to “Yes, GST included” (or VAT) and turn Company Sales Tax off. See [Setting Up Consumer Price Lists].
What is the difference between Round Half Up and Banker’s Rounding?
Round Half Up always rounds 0.5 upward (0.125 becomes 0.13). Banker’s Rounding rounds 0.5 to the nearest even digit (0.125 becomes 0.12, 0.135 becomes 0.14). Banker’s reduces tiny systematic bias across thousands of transactions and is preferred by some accounting standards. If unsure, use Round Half Up.
Should I turn on Coin Rounding?
Turn it on if your country has phased out 1-cent coins (Singapore, Australia, New Zealand, Canada). Set it to 5 cents Nearest. If you still use 1-cent coins, leave it off.
I uploaded my logo but it is not showing on receipts. Why?
Three common causes: the file is too small (under 512px) and looks blurry, the receipt template does not include a logo block (check your receipt template settings), or you uploaded it to the wrong Company in a multi-Company account.
Can different Companies have different tax settings?
Yes. Each Company has its own Sales Tax toggle, rate, and name. Sales channels under each Company inherit that Company’s tax setup.
What does the Test your settings link do?
Opens a small dialog where you type in any amount, and EasyBiz shows you exactly how that amount gets rounded by your current decimal precision and coin rounding rules, so you can verify your setup before saving.
What’s Next
To set up the services your Company sells, see [Introduction to Business Units].