Setting Up Auto Reply Rules for Your WhatsApp

Auto Reply Rules let you set up automatic WhatsApp responses that trigger based on what your customers do — whether they message for the first time, send a keyword like "price", book a pickup through your Mini App, or contact you after hours. Once set up, your WhatsApp replies itself. Your customers always get an instant, professional response, and your team can focus on the work. This guide covers everything you need to understand before creating your first rule.