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Knowledge Base WhatsApp & Conversations

New Customer After Hours

When a brand-new customer messages your business outside opening hours, silence is the worst response. This rule sends an automatic welcome that acknowledges their message and tells them when you will be available — so they know you are a real, responsive business even when the shop is closed.

WhatsApp & Conversations Last reviewed 2026-04-30
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Related

  • New Customer Welcome
  • New Order Confirmation
  • Schedule Confirmation
  • Set Up WhatsApp Inbox on Your POS
  • Setting Up Auto Reply Rules for Your WhatsApp
  • Setting Up Quick Reply Templates

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