Step 1 — Connect Your WhatsApp Account
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Go to Settings from the top navigation
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Scroll down to the Adminisration section and click Integrations
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Find WhatsApp Business in the list and click Connect
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In the popup, click Login with Facebook
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A Meta window will open — follow the steps to:
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Select an existing Business Portfolio or create a new one by filling in your business name, category, country, and website
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Select an existing WhatsApp Business account or create a new one and add your business phone number
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Follow the remaining steps on screen to complete the setup
Once done, you’ll be redirected back to EasyBiz and WhatsApp will show as connected with a green dot and your business name.
Step 2 — Set Up Your Business Profile
Your business profile is what customers see when they look at your WhatsApp contact — your logo, address, and a short description of your business. This makes your business look professional and trustworthy.
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On the Integrations page, find the WhatsApp Business row
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Click Business Info. Fill in the following:
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Profile picture — Upload your business logo
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About — A short one-line description (e.g. Professional laundry and dry cleaning service)
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Address — Your store address
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Description — A short paragraph about your business
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Email — Your business email
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Website — Your online store or website link
- Click Update to save
What’s Next?
Now that your WhatsApp number is connected, continue to [Introduction to WhatsApp Message Templates] to learn the different template types you can use to message customers at scale.