WhatsApp Integration Overview

If your team is handling customer messages through personal phones, it's easy for things to fall through the cracks — a missed message, a chat no one replied to, or no way to tell if a customer was followed up. Connecting WhatsApp to EasyBiz solves this by bringing all your customer conversations into one shared inbox that your whole team can access, while automatically sending order updates, payment reminders, and booking confirmations on your behalf.