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Knowledge Base WhatsApp & Conversations

Introduction to WhatsApp Message Templates

WhatsApp Message Templates let your business send pre-approved messages to customers, even when the 24-hour customer reply window has closed. Use them for order updates, booking reminders, promotions, and other repeat messages that need to be sent reliably and personalized with customer or order details.

WhatsApp & Conversations Last reviewed 2026-05-06
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Related

  • Managing Conversations Inbox
  • New Customer After Hours
  • New Customer Welcome
  • New Order Confirmation
  • Schedule Confirmation
  • Set Up WhatsApp Inbox on Your POS

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