26 guides · 3 topics
Online Store & Bookings
Online store, mini apps, booking flows, and visual builder.
Topics in Online Store & Bookings
Mini Apps
7 articlesWhat Is a Mini App?
What Mini Apps are, how they help your business get more bookings, and what you need to set up before getting started.
Read articleSetting Up a New Order: Pickup & Delivery Mini App
Let customers book a home pickup and return delivery in one WhatsApp form — ideal for laundry and dry cleaning businesses.
Read articleSetting Up a New Order: Pickup Only Mini App
Let customers schedule a home pickup through WhatsApp — ideal for repair businesses where the return date isn't fixed at the time of pickup.
Read articleSetting Up a Schedule Delivery Mini App
Schedule the return delivery of a completed order by sending customers a booking form directly on WhatsApp.
Read articleSetting Up a Reschedule Pickup & Delivery Mini App
Let customers move an existing pickup and delivery booking to a new date and time — directly through WhatsApp.
Read articleSetting Up a Customer Sign Up Mini App
Let new customers register their contact details and address through a simple WhatsApp form — ideal for onboarding walk-ins or capturing leads.
Read articleSending Your Mini Apps to Customers
Once your Mini App is set up, the next step is getting it to your customers. Here are three simple ways to share your booking forms.
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Bookings
9 articlesIntroduction to Bookings
Learn what the Bookings setup does, in what order to build it, and what each setting controls so your calendar never overbooks.
Read articleSetting Up Booking Options
Build the service choices your customer sees at checkout, from a standard pickup to an express delivery.
Read articleBooking Options: Surcharge, Limits & Rescheduling
Add a surcharge, limit which sales channels or services can use this option, and control whether customers can reschedule.
Read articleSaving, Previewing, and Managing Booking Options
Once your booking option is configured, here is how to save it, check that the calendar looks right, and manage it after it goes live.
Read articleSetting Up Custom Zones
Group your city into named zones so you can set delivery rules, fees, and driver assignments by area instead of one by one.
Read articleSetting Up Service Areas
Tell each business unit which zones it covers, what the minimum order is, and what customers outside your area see.
Read articleSetting Up Time Slots
Set the exact time windows customers can pick at checkout, with optional daily caps and area limits.
Read articleSetting Up Blocking Rules
Prevent unwanted bookings by blocking specific dates or customers based on your operational needs.
Read articleSetting Up Assignment Rules
Skip manual dispatch. Send each new booking to the right driver or team automatically based on area, day, time, or business unit.
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Online Store
10 articlesWhat is the Online Store?
The Online Store is your digital storefront. It allows your customers to view your services and book appointments or place orders directly from their computer or phone.
Read articleCreate your Online Store
Create your digital storefront to automate customer interactions and connect your services to the web.
Read articleNavigating the Visual Builder
The Visual Builder is where you design your Online Store.
Read articleSite Tab
Your global command center for branding, theme settings, and automated loyalty rewards.
Read articlePage Tab
Everything you need to manage your pages. Learn how to switch between views, add new pages, and organize your content layout exactly the way you want it.
Read articleBlock Tab: Getting Started with the Visual Builder
The Block Tab is where you customize the specific elements of your website. Similar to how you would format a slide in PowerPoint, this tab allows you to adj...
Read articleBlock Tab: Site Banner
The Site Banner is a specialized block designed for important announcements.
Read articleBlock Tab: Chat Widget
The Chat Widget is a communication tool that allows you to converse directly with your customers.
Read articleSet up your Online Booking System
The booking system is the heart of your website. It allows visitors to browse your "menu" of services and officially book your time and expertise.
Read articlePreview and Publish Your Online Store
Move your store from a draft to a live website.
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