Set Up Your Products and Pricing First

Before your POS can show anything at checkout, your products and prices need to already exist in EasyBiz. Without this, your staff won’t have anything to select when creating an order at the counter.

Before your POS can show anything at checkout, your products and prices need to already exist in EasyBiz. Without this, your staff won't have anything to select when creating an order at the counter.

What you need to set up depends on your business type:

  • Laundry businesses — set up a Price List with fixed prices (e.g. Shirt $2.50, Pants $4.00). Each item has a set price, so counter staff just taps and goes.

  • Bag repair businesses — set up Collections. Since prices vary by item and condition, services are grouped into named collections that your staff can browse at the counter.

Not sure where to start? See Introduction to Products and Pricing for the full walkthrough.

Set Up Your Business Unit

Your Business Unit tells EasyBiz which operating model the POS is serving — for example, Laundry and Garment Care, Home Cleaning, or Bag Repair. It controls everything your POS needs: what items appear on the order screen, how orders are priced, what your receipts look like, and how orders flow from drop-off to completion.

Your Business Unit tells EasyBiz which operating model the POS is serving — for example, Laundry and Garment Care, Home Cleaning, or Bag Repair. It controls everything your POS needs: what items appear on the order screen, how orders are priced, what your receipts look like, and how orders flow from drop-off to completion.

Your POS app pulls its catalog, pricing, and document templates directly from your Business Unit. If this isn’t set up first, your counter will have nothing to sell.

For the full setup guide, see Setting Up Your Business Unit .

Set Up Your Market & Location

Before creating your POS location, make sure your Market and Location are already set up in EasyBiz. Your Market represents the country your business operates in, such as Singapore or Malaysia, and controls the currency, dial code, locale, and numbering used on receipts, invoices, and customer-facing pages.

Before creating your POS location, make sure your Market and Location are already set up in EasyBiz. Your Market represents the country your business operates in, such as Singapore or Malaysia, and controls the currency, dial code, locale, and numbering used on receipts, invoices, and customer-facing pages.

Your Location represents the city or operating area inside that market. This helps EasyBiz know where the POS outlet belongs, which timezone to use, and how delivery or dispatch coverage should be handled. Most businesses only need one market and one location to start, but if you operate in multiple countries or cities, set those up first before adding your POS location.

For the full setup guide, see Introduction to Markets & Locations .

What You Need on Setup Day

Your POS device

This is the screen your staff will use at the counter. EasyBiz POS works on a Windows PC, Mac, or iPad — it runs entirely in your web browser, so there’s nothing to install. Just open the browser, sign in, and you’re ready to go.

Internet connection

A stable internet connection is required at all times. EasyBiz POS does not support offline mode — every transaction is processed and synced in real time. We recommend making sure your counter has reliable Wi-Fi or a wired connection before going live.

You don’t need any extra equipment to complete setup. Printers are optional at this stage and are paired inside the POS after you sign in, so you can add them later.

EasyBiz does not require a proprietary printer brand, but that does not mean every thermal printer will work. Compatibility depends on the exact printer model, command language, connection type, POS device and operating system, and browser or app.

  • Receipt printer: Must support the ESC/POS command language. After a compatible printer is paired, it can print receipts automatically after payment when auto-print is enabled.

  • Label printer: Must support TSPL or confirmed TSPL emulation. A brand name or product series alone is not proof of compatibility. After a compatible printer is paired, it can print item labels and package sticker labels.

  • USB connection: Recommended only when both your POS device and browser support WebUSB. If either one does not support WebUSB, the printer cannot be paired through the current browser USB flow.

  • Bluetooth connection: The current web pairing flow requires compatible Bluetooth Low Energy (BLE) hardware that exposes a writable GATT service and characteristic. Bluetooth Classic/SPP-only printers are not supported by this browser flow. Your POS device and browser must also support Web Bluetooth. Closing or reopening the POS page ends the Bluetooth connection, so you must manually select and reconnect the printer.

  • Cash drawer: A physical drawer must connect through a compatible receipt printer’s DK port, and the printer port, drawer, cable, voltage, and pinout must all match. Meeting those requirements does not guarantee that EasyBiz POS can trigger the drawer: physical opening from POS is not currently verified end to end. Plan to operate the drawer manually unless EasyBiz human support confirms your exact setup.

  • Customer-facing display: Any spare tablet, phone, or screen with a browser. Paired with a 6-digit code on the same Wi-Fi network. Shows the order summary, customer form, scheduling options, or a welcome poster when no order is in progress.

Set Up Your POS Staff [Optional]

If you’d like your staff to clock in before using the counter, or if you want to track who handled each transaction, you can set up POS Staff Management. This is entirely optional — your POS is fully functional without it.

POS Staff Management lets you register your counter staff by name and give each person a 4-digit passcode. When Shift Management is turned on, the POS shows a clock-in screen at startup. Staff enter their passcode using the on-screen keypad and the POS unlocks for their session.

POS Staff Management lets you register your counter staff by name and give each person a 4-digit passcode. When Shift Management is turned on, the POS shows a clock-in screen at startup. Staff enter their passcode using the on-screen keypad and the POS unlocks for their session.

For the full setup guide, see Set Up POS Staff Management .

FAQs

What if I haven’t set up my price list yet?

No problem — you can complete your price list or collections first, then come back to continue with POS setup. Go to Settings → Catalog & Pricing to get started, or follow this guide Introduction to Products & Pricing .

What’s the difference between a price list and collections?

A price list is for businesses with fixed, standard prices — like laundry shops where a shirt is always $2.50. Collections are for businesses where prices vary per item — like bag repair, where the cost depends on what work is needed.

What devices can I use as my POS screen?

Any Windows PC, Mac, or iPad with a modern browser works. There’s nothing to install — just open your browser and sign in to EasyBiz.

Is staff clock-in mandatory?

No. By default, the POS is accessible to any signed-in team member without a passcode. Staff clock-in is only required if you turn on Shift Management and set the Time Clock to Required mode. See Set Up POS Staff Management for details.

What’s Next?

Now that you have everything you need, continue to Setting Up a New POS Shop to register your first physical POS location in EasyBiz.