Connecting HitPay to EasyBiz

What You Need Before Starting

• A HitPay account (instructions below)

• Access to your EasyBiz Console

Step 1 — Create a HitPay Account

If you already have a HitPay account, skip to Step 2.

1. Go to HitPay and click Sign Up / Get started for free

2. Enter your email address and create a password

3. Check your email for a verification code and enter it

4. Fill in your business details — select the category that best matches your business (e.g. Retail, Laundry, or use Other if nothing fits exactly)

5. Complete the onboarding steps until you reach your HitPay dashboard

Step 2 — Open the Connect Dialog in EasyBiz

Start in EasyBiz so you have the connect dialog open — you will copy values into it from HitPay in the next two steps.

1. In your EasyBiz Console, click the Settings (gear icon), scroll to the Administration section, and click Integrations

2. Find the HitPay row in the list and click Connect

3. A dialog titled HitPay API credentials opens. It has an API Key field, a Webhook Setup box showing your webhook URL, and a Webhook Salt field

4. In the Webhook Setup box, click Copy next to the webhook URL — you will paste this into HitPay in Step 4

Keep this dialog open while you work through Steps 3 and 4 in your HitPay dashboard.

Step 3 — Get Your HitPay API Key

The API key is what lets EasyBiz communicate securely with your HitPay account.

1. In your HitPay dashboard, click Developers in the left menu

2. Click the API Keys tab

3. Click Copy next to your API key

4. Go back to the EasyBiz dialog and paste it into the API Key field

Step 4 — Set Up a Webhook in HitPay

A webhook is how HitPay notifies EasyBiz when a payment is completed or fails. You need to set this up so EasyBiz knows when a customer has paid.

1. In your HitPay dashboard, click Developers → Webhook Endpoints tab

2. Click + New Webhook

3. Fill in the following:

• Webhook Name — enter anything you like, for example: EasyBiz

• Webhook URL — paste the webhook URL you copied from the EasyBiz dialog in Step 2

• Under Payment Request, tick both Completed and Failed

4. Click Save

5. Your new webhook now appears in the list with a Salt value next to it. Copy this Salt

Step 5 — Save the Connection in EasyBiz

Go back to the EasyBiz dialog you left open in Step 2. If you closed it, navigate back to Settings → Integrations → HitPay → Connect .

1. Check the API Key field contains the key you copied in Step 3

2. Paste the Salt you copied in Step 4 into the Webhook Salt field

3. Optional: use the Send HitPay receipt email to customer switch to control whether HitPay emails its own payment receipt to your customer

4. Click Save

You’re All Set

Once you click Save , HitPay is connected to your EasyBiz account — the HitPay row on the Integrations page shows Connected. Your POS and online store will now process payments through HitPay.

If It Didn’t Work

A payment was made, but the order in EasyBiz doesn’t show it as paid.

This almost always means HitPay could not notify EasyBiz. Check three things:

1. The webhook URL is correct. In your HitPay dashboard, go to Developers → Webhook Endpoints and compare the URL character-for-character with the one shown in the EasyBiz Webhook Setup box. Use the Copy buttons on both sides — do not retype it.

2. Both events are ticked. The webhook must have Completed and Failed ticked under Payment Request.

3. The Salt matches. If you created more than one webhook, each has its own Salt. Copy the Salt from the exact webhook that carries the EasyBiz URL, paste it into the Webhook Salt field in EasyBiz, and click Save again.

EasyBiz shows an error when taking a HitPay payment.

Open Settings → Integrations → HitPay → Edit and re-paste the API key from HitPay’s Developers → API Keys page. A key that was cut off or has an extra space in front or behind will fail. If you regenerated your API key in HitPay, the old key stored in EasyBiz stops working — paste the new one and save.

Still stuck?

In your HitPay dashboard, check the webhook’s delivery status on the Webhook Endpoints page — if HitPay shows failed deliveries, delete the webhook, create it again with the copied EasyBiz URL, and update the new Salt in EasyBiz. If payments still don’t confirm, contact EasyBiz support with your order number and the approximate payment time.

What’s Next?

Now that HitPay is connected, your staff can start accepting payments at the counter and through your online store. To make HitPay available as a payment method at your counter, see Setting Up Your Payment Methods at POS .