What does this integration do?
When you connect HitPay to EasyBiz, your customers can pay using the payment methods available through HitPay. Once they pay, the order is automatically marked as paid in EasyBiz — no need to manually update or chase payment confirmations.
Customers can pay through HitPay in three places:
At your counter, when your staff collect payment on an order.
Through a payment link your staff send from the order.
On your Online Store and Mobile App, on the customer's own order page.
If you sell in more than one country, such as Singapore and Malaysia, you connect a separate HitPay account for each country. Each country's payments are paid out to that account's bank.
How does your customer pay?
At your counter
On the POS, HitPay takes PayNow at your Singapore shops and DuitNow QR at your Malaysia shops:
Your staff collect payment on the order and choose PayNow or DuitNow QR.
A QR code appears for the customer to scan.
Once paid, the order is automatically marked as paid in EasyBiz — no manual follow-up needed.
Other HitPay methods, such as cards and GrabPay, aren't offered on the POS. Send the customer a payment link instead (below).
When staff collect payment in the Console with a HitPay method other than PayNow or DuitNow QR, a HitPay payment link appears. They click Copy to send it, or Open Payment Page for the customer to pay there.
Through a payment link
Your staff open an unpaid order and click Payment Link, then send the link to the customer.
The link opens the order on your Online Store, for the order's brand and market. The customer pays there without signing in, using the methods you switched on for the store.
Once paid, the order is automatically marked as paid in EasyBiz.
On your Online Store and Mobile App
Customers pay an order with Pay now on their order page, using any HitPay method you switched on for the store.
When booking, customers can also save a card with HitPay, if your HitPay account can save cards. The card is charged automatically once the order is ready, so they don't need to come back and pay. HitPay keeps each card under the customer's email, so customers need an email on their account to save one.
To choose which methods your store offers, see Connecting HitPay to EasyBiz and Taking Payments on Your Online Store.
Supported payment methods
Through HitPay, EasyBiz takes:
PayNow — QR code payments linked to mobile number or UEN. Singapore.
Credit and Debit Cards — Visa, Mastercard, and international cards.
GrabPay — Pay through the Grab app.
ShopeePay — Pay through the Shopee app.
Atome — Buy now, pay later, for customers who prefer to pay in instalments.
FPX — Online banking. Malaysia.
Touch 'n Go eWallet — Malaysia.
DuitNow QR: QR code payments from a bank or e-wallet app. Malaysia, at the counter only.
On the POS, only PayNow and DuitNow QR are offered. Your Online Store and Mobile App can offer all of them except DuitNow QR, in the countries they work in.
A method must also be switched on in your HitPay dashboard before customers can use it.
ShopBack isn't a HitPay method in EasyBiz. To take ShopBack, add it as a custom payment method that your staff confirm. See Taking Payments on Your Online Store.
Pricing
HitPay charges a fee per transaction. There is no additional charge from EasyBiz for using this integration. For details on HitPay's transaction fees, visit HitPay's pricing page.
What's next?
Ready to get started? See the setup guide to connect HitPay to your EasyBiz account. See Connecting HitPay to EasyBiz.