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18 guides · 6 topics

Integrations

HitPay, Xero, payment providers, and external systems.

HitPay Integration

2 articles

Take PayNow, card and other local payments through HitPay at your counter and on your Online Store, with orders marked paid automatically. Each country you sell in connects its own HitPay account.

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  1. HitPay Overview

    Connect HitPay to EasyBiz so your customers can pay through PayNow, cards, and other popular payment methods.

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  2. Connecting HitPay to EasyBiz

    Take PayNow at your counter, and PayNow, cards and more on your Online Store — connect HitPay in under 15 minutes.

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QuickBooks Integration

4 articles

Connect QuickBooks Online so your EasyBiz sales reach your books by themselves, and payments your bookkeeper records in QuickBooks come back to the order.

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  1. Connecting QuickBooks to EasyBiz

    Connect QuickBooks Online once and your EasyBiz sales flow into your accounting books automatically — no more manual data entry.

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  2. Setting Up Your QuickBooks Mappings

    Tell EasyBiz which QuickBooks customer, item, tax code, and deposit account each part of a sale should post to — set it once and every synced invoice lands correctly.

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  3. Syncing Payments from QuickBooks into EasyBiz

    Record a payment in QuickBooks against a synced invoice, and EasyBiz marks the matching order paid automatically — both systems stay in agreement.

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  4. Troubleshooting Your QuickBooks Sync

    Most QuickBooks sync errors trace back to something deleted, renamed, or expired on the QuickBooks side — here is what each error means and how to clear it.

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Xero Integration

9 articles

Connect Xero once and your EasyBiz sales reach Xero as invoices by themselves. Set up account codes, payment methods and contacts, send past orders, and fix sync problems.

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  1. Xero Integration Overview

    Your sales land in Xero by themselves, about a minute after each order. Start here.

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  2. Connect Your Xero Account

    Link EasyBiz to your Xero organisation in a few clicks, and reconnect in seconds if Xero ever asks.

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  3. Configuring Account Codes

    Categorize your revenue correctly. Learn how to map your sales and rounding to the right Xero accounts so your financial reports are always accurate.

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  4. Mapping Payment Methods

    Get paid automatically. Map your payment methods so that when a customer pays in EasyBiz, the invoice is marked as Paid in Xero.

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  5. Choosing the Right Contact Matching Method for Your Business

    Learn how each contact matching method works and find the one that best fits how your business manages customers in Xero.

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  6. Auto Sync: Send Your Sales to Xero Automatically

    Set it once and every new sale lands in Xero by itself, about a minute later.

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  7. Manual Sync

    Backfill or resend existing saved EasyBiz orders to Xero; Manual Sync does not recover a POS checkout or payment.

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  8. Troubleshooting Your Xero Sync

    Decode the sync status, find failed items, and re-sync safely without creating duplicates in Xero.

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  9. Customizing Invoice Numbers

    Prevent duplicate errors. Customize your invoice numbering format to keep your Xero data organized and avoid conflicts with other systems.

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TikTok Shop Integration

1 articles

Bring your TikTok Shop buyer chats into your EasyBiz Inbox, so your staff answer every customer from one place.

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  1. Connect TikTok Shop Chat to Your Inbox

    Tired of switching between TikTok Seller Center and EasyBiz to answer customers? Get your TikTok Shop buyer chats into the same Inbox your team already uses.

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Facebook & Instagram Integration

1 articles

Bring your Facebook Messenger and Instagram messages into your EasyBiz Inbox, so your staff answer every customer from one place.

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  1. Connect Facebook Messenger and Instagram to Your Inbox

    Tired of switching between Facebook, Instagram and EasyBiz to answer customers? Get your Messenger and Instagram chats into the same Inbox your team already uses.

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Email Integration

1 articles

Bring your shop's emails into your EasyBiz Inbox, so your staff answer every customer from one place.

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  1. Connect Your Email to Your Inbox

    Forward your mailbox to EasyBiz once, and answer customers' emails from your Inbox.

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