Why change Invoice Numbers?
Xero enforces a strict rule: Every Invoice Number must be unique.
📍 Where to find this setting?
Go to Settings → Business Portfolios. Click your business → Click the three dotsfor Xero → Settings. Scroll down to the Field Format Settingssection.
Go to Field Format Settings
To customize these fields, click inside the box and type the @ symbol. This will open a dropdown menu where you can select the available Tags.
Here is a recommended setup to ensure unique invoice numbers:
Sales Order Invoice Number:
Configuration: Type
@and select [Sales Channel Code], type a hyphen-, type@and select [Order No], type another hyphen-, then type@and select [Order Date YYMMDD].Result: Creates a unique ID like "POS-1001-251128". This includes the store name, order number, and date to prevent duplicates.
Sales Order Reference:
Configuration: Type
@and select the [Order No] tag.Result: This puts the simple order ID (e.g., "1001") in the "Reference" column, making it easy to search for in Xero.