Before You Start
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You need billing access. The account owner always sees the billing area. Other team members can only see it if they have been given the Manage Billing permission — it is off by default, even for admins. See Inviting Your Team and Managing Access .
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Your screen may differ slightly. EasyBiz is rolling out an updated billing experience, so depending on when your account was created, some sections may look a little different from what colleagues see. The tabs and what you can do are the same.
Open Your Billing Area
- In your EasyBiz Console menu, click Billing .
You should now see your billing area with three tabs: Subscription, Billing details, and Invoices.
The Subscription Tab
This tab shows what your account is subscribed to and lets you change it:
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Your products. The EasyBiz products active on your account — for example your POS and any team seats. Depending on your account, you may see a product list with switches to turn products on or off.
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Your trial status. While you are on the free trial, this tab shows your trial standing and is where you subscribe when you are ready.
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Add or remove products. As your business grows, come back here to add products — or switch off ones you no longer need. When you make changes, confirm them and your bill adjusts accordingly.
The Billing Details Tab
This tab holds who pays and how:
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Payment card. Add or update the card used for your subscription. Card payments are processed securely by Stripe — EasyBiz never stores your full card number.
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Billing information. Your billing email, company name, and address — the details that appear on your invoices. Keep these current so your invoices match your company records.
The Invoices Tab
This tab is your payment history:
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See past invoices. Each billing period’s invoice is listed with its amount and status.
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Download invoices and receipts. Use the download option on an invoice to save a copy for your accountant. On newer accounts you may also see the invoice breakdown directly on screen.
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Pay an outstanding invoice. If a payment did not go through, the unpaid invoice shows a Pay now option so you can settle it with your card straight away.
What Happens When Your Free Trial Ends
Your trial lasts 14 days, needs no credit card, and nothing is charged until you subscribe.
If the trial ends before you subscribe, your workspace is paused — the Console shows Your workspace is paused with a Go to billing button. Your data is not gone; the workspace is simply on hold until there is an active subscription.
To get running again:
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Click Go to billing (or open Billing ).
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On the Subscription tab, choose the products you want and subscribe.
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Add your payment card when asked, and confirm.
Cancelling Your Subscription
Only the account owner can cancel the subscription. From the Subscription tab, choose the option to cancel and confirm when asked — the confirmation step is deliberate, so you cannot cancel by accident. Depending on your account, the cancellation takes effect at the end of your current billing period.
If your goal is just to trim costs, consider switching off individual products or unused seats instead of cancelling everything.
FAQs
What happens when my trial ends — do I lose my data?
No. If you have not subscribed by the end of the 14 days, your workspace is paused, not deleted. Subscribe from the billing area and you continue where you left off.
Why can’t my staff see the billing pages?
Billing is hidden unless a user has the Manage Billing permission. Only the account owner sees it by default. If a trusted manager should handle billing, grant them Manage Billing in Users & Access .
How do I change the card being charged?
Open Billing, go to the Billing details tab, and update your payment card there. Future charges use the new card.
A payment failed. What should I do?
First check that your card details are current on the Billing details tab, then open the Invoices tab and use Pay now on the outstanding invoice.
Where do I get invoices for my accountant?
On the Invoices tab. Each invoice can be downloaded, and your billing information (company name, address, billing email) on the Billing details tab controls what appears on it.
Do I pay for every staff login?
User accounts themselves are free — you pay for the seats you assign, and one owner seat is included. See Inviting Your Team and Managing Access for how seats work.
Where can I see what each product costs?
Current pricing is shown on the EasyBiz pricing page and in the Subscription tab when you add products. Prices are confirmed on screen before you commit to any change.