28 guides · 6 topics
Inventory & Production
Stock, locations, work orders, and production centers.
Topics in Inventory & Production
Discounts & Surcharges
6 articlesSet up the discounts and extra charges your shop uses. Staff add them at checkout, or a discount comes off on its own, such as 10% off a customer's first order.
Introduction to Discounts and Surcharges
An order came back a day late, or a blouse needs extra work on a stubborn stain? Save your discounts and surcharges once, and your staff add the right amount in one tap, with a clear name on the receipt.
Read articleSetting Up Discounts Staff Add at Checkout
Want every staff member to give the same discount for the same reason? Save your discounts once with a clear name, and your staff add the right amount in the cart with one tap.
Read articleSetting Up Surcharges
Tired of staff charging different amounts for the same stain or rush job? Save your extra fees once with a clear name, and your staff add the right amount in the cart with one tap.
Read articleSetting Up Automatic Discounts
Staff keep forgetting the birthday or sale discount? Set it up once as an automatic discount, and it comes off every qualifying order on its own, at the counter and online.
Read articleGiving Discounts and Surcharges at the POS and in the Console
A regular customer asks for their usual 10% off, or a bag needs a rush repair? Your staff add the discount or surcharge in a few taps at the POS or in the Console, and the customer sees it on their receipt.
Read articleHow Discounts, Surcharges and Tax Add Up on an Order
A customer asks why their 10% discount came to $11.50, or why their coupon did not stack with their member discount? Follow the same steps the system uses, and you can check any total line by line.
Read article
Catalog & Pricing
1 articlesWhere you tell EasyBiz what your business offers and how to price it: the Product Catalog, service options, price lists, price rules, prepaid packages, discounts and surcharges. Start with the overview below.
Inventory Management
6 articlesWhere your shop keeps things and where work is done: storage sections and racks, production centers, work order tasks, and retail stock counts at each shop and production center.
Introduction to Storage Sections and Production Centers
Know the difference between storage sections and production centers before your team starts storing items, routing work or tracking stock.
Read articleManaging Storage Sections and Racks
Create storage sections and racks so your team knows where every item belongs.
Read articleManaging Production Centers
Create production centers so EasyBiz knows where different types of work should be handled.
Read articleConfiguring Work Orders
Turn on work orders for a business unit and choose the tasks each item gets.
Read articleIntroduction to Inventory Stock
See what stock you have, where it sits, and when your team needs to add, remove, or transfer it.
Read articleManaging Inventory Stock
Record stock in, stock out, transfers, history, filters, and exports from the Inventory page.
Read article
Price Lists
5 articlesPrice Lists is where you manage what your shop charges customers and agents. Each list holds the products and services you sell with their prices, grouped into categories. You can run different lists for retail customers, for B2B agents, and across different countries. These lists are shared by POS, your Online Store, B2B ordering, CRM, and Marketing, so updating prices in one place updates them everywhere they are used.
Introduction to Price Lists
Understand what a price list is, the two types available, and which one fits your shop before you create one.
Read articleCreate Price Lists
Pick the right type of price list, set up the market and tax basics, and add your products with prices ready to go live.
Read articleSetting Up Consumer Price Lists
Publish a structured price list of all your services so your POS, online store, and customers always see the right price for the right channel.
Read articleManage Price List Versions
Edit prices safely in a draft, preview them, publish to make them live, and restore an older version if you need to roll back.
Read articleSet Up Agent Pricing for B2B Orders
Create a special price list for an agent, publish it under your B2B business unit, and link it to the agent so their orders use the right rates.
Read article
Product Catalog
7 articlesThe list of everything your shop works on and sells: service items, retail products, add-ons, accessories and shared variants. Prices for service items are set in Price Lists, and each business unit picks its products in its Catalog tab.
Introduction to Product Catalog
Still typing "Shirt" by hand on every order? Put your items in Product Catalog once, and staff pick the right one in a tap on every order.
Read articleAdding Service Items
Tired of staff typing "shirt", "Shirt" and "shirts" on different orders? List every item you accept once, and the whole team picks the same one, with the right unit and the right number of tags.
Read articleAdding Retail Products
Want to sell detergent or lint rollers at the counter without a price list getting in the way? Add each one once as a Retail Product with its own price, and your staff can ring it up while your stock counts stay right.
Read articleAdding Collections
Want your staff to find a strap repair or a bottle of detergent in one tap? Group your products into tabs on the POS for each business unit.
Read articleAdding Add-ons
Customer wants starch on 5 shirts? Set up Starch once as an add-on, and the POS adds SGD 1.00 for every shirt with one tap.
Read articleAdding Accessories
Want to stop losing belts and dust bags between the counter and the workshop? List your accessories once and staff count them on every item they take in.
Read articleAdding Shared Variants
Tired of typing Small, Medium and Large on every bag you price? Save the sizes once as a Shared Variant and add them to any item in a few clicks.
Read article
Service Options
3 articlesService Options is where you define the kinds of work your shop offers, like Stain Removal, Express Service, Bag Repair, Alteration Type, or Wash Style. Each option carries its own pricing mode (how the price is calculated), and the actual amount is set later in Price Lists.
Introduction to Service Options
Learn what Service Options are, how their four pricing modes work, and how they connect to price lists and business units.
Read articleSetting up Service Options
Add a Service Option with a name and a pricing mode, then attach it to products in a Price List to make it sellable.
Read articleSetting Up Price Rules
Set up base prices, item discounts and surcharges, and bundle deals that apply on their own based on each item's details.
Read article