Before You Start
This guide is a deep dive into Consumer Price Lists specifically. For a shorter walkthrough of creating any price list (Consumer or Agent), see Create Price Lists.
Make sure these are configured first:
Service Items you intend to price. Retail Products are not priced here: each keeps its own Unit price on the product.
Service Options for each type of work you do.
A Business Unit that will sell from the price list.
At least one POS Shop or sales channel to link the price list to.
How to Access Consumer Price Lists
Click the ⚙️ Settings icon in the top-right corner.
Under the Catalog & pricing section, click Price Lists.
- You land on the Consumer Price List tab by default.
Creating a New Price List
Click + Add Price List at the top right.
Price list name → An internal name. Name by what it represents, not by version.
Market → The country this price list is for (for example SG). Every price in the list uses that market's currency.
Enable version control
| Pick this | Result |
|---|---|
| Yes, price list updates apply only to new orders | Every change goes through a draft and a publish step. Historical orders keep their original pricing. Recommended for almost all consumer price lists. |
| No, price list updates apply to all orders | Changes still go through a draft and a publish step, but only the live version is kept. Orders already saved keep their item prices; items added to them later use the newest prices. |
- Are prices Tax-Inclusive?
| Pick this | Result |
|---|---|
| No tax included | Prices in the editor are the base price. Tax is added at checkout only if your company has a tax rate set. |
| GST (Goods and Services Tax) | Prices already include GST. You enter the GST rate (e.g. 9 for Singapore). |
| SST (Sales and Service Tax) | Prices already include SST. You enter the SST rate. |
| VAT (Value-Added Tax) | Prices already include VAT. You enter the VAT rate. |
- Price list content → Start blank, or copy from an existing price list. Copying brings over categories, products, service options, and prices, but not the version control or tax settings.
Click Create price list to save and open the editor.
Inside the Editor
The editor is a categorised table. Categories run down the left, products and prices fill the table on the right.
Each row also has a Places per visit box. It only matters for bookings with time slots: it says how many of a time slot's places one of these items takes. Leave it empty and the item takes one place.
Adding categories
Click + Add Category to open the Add new category dialog. Type a Category Name (e.g. Bags, Curtains, Shoes) and click Add Category. Drag categories using the handle on the left to reorder. The order here is the order at POS.
To rename a category, click the pencil icon next to the category name at the top of the table. To delete a category, click Delete category below its products. The system asks whether to move products inside it to another category or delete them.
Adding products to a category
Click the Add product to [category] dropdown at the top right. You see:
Add New Service Item — creates a new Service Item inline and adds it to this category.
Your existing Service Items, listed below it — pick any Service Item already in your Product Catalog.
Setting prices and service options
On each Service Item row, click the Service Options box next to the item name to open the dropdown. Tick the Service Options that apply to this item (e.g. Wash, Dry Clean, Ironing). Each ticked option shows as a chip in the box, and a price field appears for it on the right.
Click each price field and type the amount. The currency prefix (e.g. SGD) comes from the price list's market. The unit suffix (e.g. /pcs) comes from the product's Unit label. Use Clear/X (the × inside a price field) only when you want to delete that saved price and its Service Option association from this row.
Three-dots menu on a row
Click the ⋮ three dots next to a product name to:
Move to: [other category] → moves the row to another category in this list.
Remove product → removes the row from this price list. The underlying product is not deleted.
Tax settings dialog
The text at the top right of the editor shows your current tax setting:
All Prices Include X% GST (or SST or VAT) if your prices include tax
No tax included if you picked no tax
Click the tax setting text to open the Price List Tax Settings dialog, where you can switch tax type or change the rate, then click Update. Existing prices in the list are not auto-recalculated when you change tax mode, so review the table after toggling.
Search
Use the search bar at the top to find a row by item name across the whole list.
Preview and Publish
Click Preview at the top right to see the prices as a grid: one row per item, one column per service option. Click Back to edit if you need to change something.
Once you are happy, click Publish. The Publish Price List dialog shows which business units sell from this price list under Updates the prices of. If none does yet, it says "No business unit sells from this price list yet. Choose it in Business units › Catalog after publishing." Click Publish in the dialog.
Linking Your Price List to Your Sales Channels
After you publish, your price list is ready to be used. The link to your POS counter or online store is made in your business unit's Catalog tab. See Choosing What You Sell and Your Prices.
In short:
Click the ⚙️ Settings icon in the top-right corner.
Under the Company & business structure section, click Business Units.
Open your business unit and open the Catalog tab.
In the Price list section, click + Add price list.
- In the dialog, choose the Market (shown only when you sell in more than one market), the Sales channel, and this Price list, then click Add. Leave Sales channel on All sales channels to use the price list for every sales channel in that market. Pick one sales channel only when it should sell from a different price list. If the market already has a price list for All sales channels, the dialog says it is already set: pick your price list in that row's dropdown instead.
- Add a minimum order with + Add minimum order if needed, then click Save.
For the full Catalog setup, see Choosing What You Sell and Your Prices.
FAQs
How do I temporarily hide a Service Option from POS without deleting it?
EasyBiz currently has no one-click temporary-disable control and no scheduler for this. For a one-week pause or any other temporary pause, use the active Consumer Price List that supplies the POS:
Open the active Consumer Price List.
Create or edit its draft.
On every applicable product and variant, open the Service Options selector and deselect the unavailable option. Do not use Clear/X on the price: selector deselection preserves the saved price value, while Clear/X deletes the saved price and association and requires you to enter the price again.
Preview and publish the change. Orders already saved remain unchanged; new POS orders use the newly published availability.
When the service resumes, return to the price list or its draft, reselect the option on the same products and variants, preview, and publish again.
Do not try to unlink the Service Option from a Business Unit, use a Collection, or leave its price blank. Business Units assign whole catalogue sources or price lists rather than individual Service Options. A Product Collection only adds its own tab on the POS, after the price list's items; it does not hide a Service Option in the price list. A blank price is not a temporary availability control.
What is the difference between Tax Inclusive and Tax Excluded?
Tax Inclusive means the prices you type into the editor already contain tax. The customer sees one final number, and the tax line on the receipt shows what was already included. Tax Excluded means the prices are net, and tax is added on top at checkout.
What if both the Price List and the Company have tax turned on?
Orders from this price list use the price list's tax and ignore the Company rate, so customers are not taxed twice. To keep things clear, use one: set the price list to "No tax included" if you want Company Sales Tax to apply, or turn off the Company tax in Settings › Company & business structure › Company if you want the price list's tax to apply.
Can one price list cover multiple POS locations?
Yes. In your Business Unit's Catalog tab, a price list added with All sales channels is used by every sales channel in that market. If one location needs different prices, create a second price list and add it for that location's sales channel.
What happens to open orders when I publish a new version?
New orders use the new version. Orders already saved keep the prices of their items. Items added to an open order later use the order's own version with version control on, and the newest prices with it off.
Can I have a Service Item priced differently in two price lists?
Yes. That is the main reason price lists exist. The Service Item is the same record, but each price list attaches its own price for the same Service Option on that item.
Can I add Retail Products to a Consumer Price List?
No. A Consumer Price List holds Service Items only. A Retail Product keeps its own Unit price on the product and reaches the POS through a Product Collection in your Business Unit's Catalog (Add Collection → All retail products). Agent Price Lists can include Retail Products.
Why is a Service Option missing from my Service Item row?
Click the Service Options box on the row and tick the option. A Service Option only appears as a price column once you explicitly attach it to the item.
Where does the Online Store get its prices from?
The Online Store is a sales channel, so it uses the price list set in your Business Unit's Catalog tab: the one added for its own sales channel, or otherwise the market's price list (All sales channels). Change the price list there and the Online Store picks up the new price list automatically.
What's Next
After publishing, choose the price list in your business unit's Catalog, see Choosing What You Sell and Your Prices. Manage future revisions through Manage Price List Versions.