How to Access Service Options
- Click the ⚙️ Settings icon in the top-right corner.
- Under the Products & Pricing section, click Service Options.
You see a list of existing service options. Each row shows the Name and Pricing mode. Use the search bar at the top right to find a specific service. The Previous page and Next page buttons at the bottom right move between pages.
Choosing the Right Pricing Mode
EasyBiz supports five pricing modes. Pick the one that matches how you actually charge.
| My situation | Use this mode |
|---|---|
| I charge the same flat price per piece, every item, every time | Fixed Price per Unit |
| My service has multiple levels (Basic, Premium, Hand Wash) each with its own price | Custom Pricing with Sub-Options |
| The price depends on item attributes (size, fabric, material) | Rule-Based Pricing |
| I charge a set total based on how many pieces are brought in | Tiered Rate by Units |
| I charge by the hour or session length | Hourly Rate |
Adding a Service Option
Click+ Add Service Option at the top right.
Name
What your staff sees on the POS.
Code
Optional. A short internal abbreviation used for reporting and labels. Auto-converts to uppercase. Not shown to customers.
Pricing mode
How the price is calculated. See the five modes below.
Image
Optional. An icon shown on the POS. Helpful when you have many services.
Warranty
Optional. Warranty terms surfaced to customers when this service is selected. Most shops leave this blank.
Click Add to save.
The Five Pricing Modes
Fixed Price per Unit
One price per unit, multiplied by quantity.
Best for laundry per piece, ironing per piece, or any service where every item costs the same.
Custom Pricing with Sub-Options
A parent service with multiple named tiers, each priced separately. Staff pick the parent service then the sub-option.
Staff can also pick more than one sub-option for the same item (e.g. Wash plus Iron) and the system adds them together.
To set up sub-options: when you select Custom Pricing with Sub-Options, a sub-options panel appears at the bottom of the form.
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Enter the Sub-option name (what staff sees, e.g. HP Coat Pro).
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Enter an optional Option Code (e.g. HPCP).
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Click + Add sub-option to add more.
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Drag rows to reorder. Use the ••• three-dots menu to delete a sub-option.
Rule-Based Pricing
Staff select item attributes (size, fabric, material) on the POS and the system looks up the matching price in a rules table.
Tiered Rate by Units
A flat package price for a specific quantity, not a per-unit rate.
Best for curtain cleaning packages, bulk laundry packs, or any “more you bring, better the deal” pricing. Tier prices are configured in the Consumer Price List for this service.
Hourly Rate
Price based on how long the service takes, in 30-minute increments from 0.5 to 12 hours.
Best for on-site or time-billed work.
Editing or Deleting a Service Option
To edit an option, click on the option to open its details. To delete, click the •••three-dots menu and select Delete.
When editing, if the option is in active price lists, a confirmation lists which price lists will be updated. Click Confirm update to apply.
When deleting, the system checks usage. If unused, you see “Service option not in use, you can safely delete it.” If in use, a yellow warning lists the price lists that reference it. You can still delete; existing orders are unaffected, but the option is no longer available for new orders.
FAQs
Can I change a sub-option’s price without republishing the whole price list?
Sub-option prices live inside the price list. To change them, draft a new price list version, edit the price, and republish. See Manage Price List Versions.
What is the difference between a sub-option and a separate service option?
Sub-options share the parent service’s grouping at the POS, so staff see one tap (Cleaning) leading to a tier picker. Separate service options are listed as siblings. Use sub-options when the work is the same job at different intensities. Use separate options when the work is genuinely different.
My service has both a flat fee and a tiered rate. Which do I pick?
Pick the one that applies most often and use Add-ons for the exception.
Why is the Pricing mode field locked when I edit a service option?
Changing modes mid-life would invalidate every price list that references this option. Delete and recreate if you must change the mode.
Can I attach an image to each sub-option?
Not currently. Only the parent service option has an image field.
What’s Next
Continue to Setting Up Accessories and Setting Up Add-ons for optional extras, or jump to Setting Up Consumer Price Lists to attach actual prices to your service options.