Products & Pricing is where you tell EasyBiz what your business offers and how much it costs. Everything is in ⚙️ Settings › Catalog & pricing: the items you work on and sell (Product Catalog), the kinds of work you do (Service Options), the prices (Price Lists and Price Rules), prepaid packs and contracts (Prepaid Packages), and money off or extra charges (Discounts and Surcharges). Each business unit then picks what it sells in its Catalog tab.
Why This Section Matters
Right now, your prices may live in your head, on a printed wall chart, or in a WhatsApp message you send to new staff. That means every order has a chance of being priced wrong, or your staff have to stop and ask. After Products & Pricing is set up, your team picks an item, picks a service, and EasyBiz works out the price for every order, every time.
What You Will Set Up
Service Items are items customers bring in for you to work on, such as Bag, Shirt, Curtain or Shoes. See Adding Service Items.
Retail Products are items you sell off the shelf, such as care kits, dust bags or detergent. Each one has its own Unit Price on the product. See Adding Retail Products.
Service Options are the types of work your team does, such as Wash, Dry Clean, Repair or Coating. Each one has a Pricing mode that tells EasyBiz how to work out the price. See Setting up Service Options.
Accessories are things that come with the item your customer drops off, such as a strap, dust bag or belt. Staff record them at intake so nothing gets lost. See Adding Accessories.
Add-ons are optional paid extras staff attach to an item, such as Starch or Gift Wrapping. See Adding Add-ons.
Consumer Price Lists are where you set the price of each service option on each service item. Retail products keep their own price and are not in a consumer price list. See Setting Up Consumer Price Lists. Later price changes are made in a draft and published, see Manage Price List Versions.
Price Rules work out prices from an item's details, for example a higher price for silk, or a bundle deal like 3 shirts for $20. See Setting Up Price Rules.
Prepaid Packages are contracts and packs customers pay for upfront, such as 4 aircon servicings a year or 20 shirts, used on later orders at no charge. See Set Up Prepaid Packages for Contracts and Service Packs.
Discounts and Surcharges are money off or extra charges on an order. Staff add them at checkout, and a discount can also come off on its own, like 10% off a first order. See Introduction to Discounts and Surcharges.
Where to Start
If you are setting up EasyBiz for the first time, follow this order:
Adding Service Items → add your items first.
Adding Retail Products → add anything you sell off the shelf.
Setting up Service Options → define the work you do and how it is priced.
Adding Accessories and Adding Add-ons → optional but useful for shops that need them.
Setting Up Consumer Price Lists → set the prices and publish.
Choosing What You Sell and Your Prices → choose which price list each business unit sells from, and add a tab for your retail products.
Once those are done, your POS is ready to take orders. Discounts, surcharges, price rules and prepaid packages can be added any time later.
How to Access Products & Pricing
Click the ⚙️ Settings icon in the top-right corner.
Scroll down to the Catalog & pricing section. It holds the Product Catalog, Service Options, Price Lists, Price Rules, Prepaid Packages, Discounts and Surcharges cards.
How Everything Connects
Your items and prices reach the counter like this:
- Your Product Catalog lists the items.
- A Price List prices each item for each service option, and is published.
- Each Business Unit's Catalog tab picks the price list it sells from, one for each market. A single sales channel, like your website, can have its own price list there. The Catalog can also add Product Collections, extra tabs such as All retail products.
- The POS, the Console and your Online Store show those items and prices for that business unit.
If a price is missing or wrong at the counter, check along this chain: is the item in the published price list, and is that price list chosen in the business unit's Catalog? See Choosing What You Sell and Your Prices.
FAQs
Do I need to finish everything before taking orders?
No. The minimum is one Service Item, one Service Option, and one published Consumer Price List chosen in your business unit's Catalog. Add accessories, add-ons, retail products, discounts and prepaid packages only when you need them.
What is the difference between a Service Item and a Retail Product?
A Service Item is something customers bring in for your team to work on (a bag for repair, a shirt for laundry). A Retail Product is something your shop sells from stock (a dust bag, leather conditioner). Service Items are priced per service option in a price list; Retail Products carry their own Unit Price.
Where is the price actually set?
For service items, in a Consumer Price List. For retail products, on the product itself. Price Rules, discounts and surcharges then adjust the price on the order.
Can I have different prices at different shops?
Yes. Create a second Consumer Price List, then in Settings › Business Units › your business unit › Catalog, add it as the price list for that shop's sales channel. Every other channel keeps the main price list.
How does tax work here?
You can include tax in a price list's prices (for example GST included), or add tax on top through your company's tax setting. If a price list includes tax, its orders use the price list's tax. See Setting Up Tax and Rounding Rules.
When should I use Price Rules?
When your price depends on details like fabric, size or material, or for bundle deals. For most shops, service options priced per unit or by option are enough.
What's Next
Continue to Adding Service Items to create the list of items your business works on.