Topic inOnline Store & Bookings
Online Store & Mobile App
20 articles
Build your booking website and branded mobile app, test them, then publish when ready.
Topics in Online Store & Bookings
Introduction to Online Store & Mobile App
Tired of confirming every booking, price and payment over WhatsApp? Let your customers book, pay and track their orders on their own, any time of day.
Read articleAdding a Store and Turning On the Online Store or Mobile App
Add a store for your brand, pick its web address and get it ready to edit. Turning it on is free.
Read articleStore Settings: Billing Company, Sales Channel Code and Order Numbers
Tired of guessing whether an order came from the shop counter or your website? A short store code puts the answer at the front of every order number.
Read articleEdit, Preview and Publish Your Online Store
Edit, try it with test orders, then publish. Customers get exactly what you previewed.
Read articleShowing Your Prices Online
Customers keep asking how much a shirt or an aircon service costs? Show them your price list, and let them book or chat with you from it.
Read articleLetting Customers Book Online
Still chasing customers on WhatsApp for their unit number and a pickup time? Customer checkout asks for everything during the booking, so each order arrives ready to schedule.
Read articleTaking Payments on Your Online Store
Saved cards charged when the order is ready, online payments, your own methods with a screenshot, and links customers can pay without signing in.
Read articleConnecting Stripe to EasyBiz
Stop chasing payments: connect Stripe once, and customers pay by card online or keep a card on file that pays when the order is ready.
Read articleCustomer Sign-In and Sign-Up
Customers forget passwords and end up with two accounts: give them one field, a code instead of a password, and your rules for new customers.
Read articleSetting Up Your Orders and Account Pages
Customers open your store and only see their orders? Put your offers, a top-up package or your own promotion photo right beside them.
Read articleSetting Up Your Announcement Bar, Footer and Languages
Closed for Chinese New Year? Put one line across the top of your store, and let customers find your terms and their own language at the bottom.
Read articleSetting Up the Contact Widget and Live Chat
Customers have a question halfway through your store? One button lets them chat with you live or on WhatsApp, and every live chat lands in your Inbox.
Read articleAdding Google Analytics to Your Online Store
Running Google ads? Add your GA4 ID to your Online Store and see which visits turn into bookings.
Read articleConnecting Your Own Domain
Link your own domain to your live Online Store. It's included at no extra cost.
Read articleLaunch Your Mobile App
Want your own app in the App Store and Google Play? It's usually live in 1 to 3 weeks once you have your D-U-N-S number.
Read articleHandling Online Orders in the Console
A customer booked a pickup online at 11 pm: where is that order now, and when does their card actually get charged?
Read articleOrder Updates for Online Customers
I pay for a WhatsApp message on every order update, even for customers who already use my app.
Read articleWhy a Customer's Booking Was Refused
A customer says your store won't take their booking? Find the message they see here, and you'll know why and what to do.
Read articleMy Customer Did Not Receive Their Sign-In Code
Check spam, check exactly what the customer typed, request a fresh code, and check that your code channel is set up.
Read articleYour Online Store (Legacy)
Your legacy store keeps working until you move your customers to your new Online Store.
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