Product / Mobile App
Your business on your customers' home screen, under your own name
Published to the App Store and Google Play, with ordering, payment, customer accounts, order tracking, store credit, memberships and coupons, and push notifications built in. Every screen is yours to arrange, down to what sits in the bottom bar.
What you get
Everything a customer needs, already in the app
One price covers both app stores and everything a customer does inside the app — ordering, accounts, order history, chat, notifications, and loyalty. There is no developer to hire and nothing for you to build.
Both app stores
One app, published to the App Store and Google Play, so customers find you wherever they look.
Your brand
Your name, your icon, your colours, listed under your own developer accounts rather than ours.
Ordering and booking
Your services and options, with the ordering steps you choose — the same flow your website uses.
Push notifications
The order updates your notification rules send arrive on your customer's home screen, without buying a separate messaging tool.
Live chat
Customers message you from inside the app, and you can answer on any day — no 24-hour reply window, and nothing charged per message.
Store credit and membership
Store credit, top-up packages and memberships: one balance per customer, shared with your counter and your website instead of stranded in the app.
Coupons and referrals
Your Promotions page and Refer a friend, in the app, so customers claim a coupon and bring a friend from their phone.
An icon made for you
Make your app icon from your logo, with AI, or from your own picture. It also makes the splash screen customers see as the app opens.
Updates over the air
Improvements reach installed apps the next time they open, with nothing for customers to download.
Your brand
Your own app, in both app stores
The app carries your name, your icon, and your colours, and it is published to the App Store and Google Play under your own developer accounts. On a customer's phone it sits beside the apps they open every day — one tap from their next order, rather than a link they have to go and find.
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The tile on your customer's home screen is your mark in your colours, with your business name under it. Make the icon from your logo, with AI, or from your own picture.
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One app, published to the App Store and Google Play, so an Apple customer and an Android customer install the same thing.
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You hold the Apple Developer and Google Play accounts. We build the app, upload it, and take it through store review.
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The app is assembled from the services and prices already in your account, not written from scratch, so once EasyBiz has access to your developer accounts it is ready for both stores in about one business day.
Ordering
An order that takes a minute, with the steps you choose
The ordering flow is a sequence of steps you set — what a customer picks, what they describe, where it is collected, and when. It is the same flow your customer website runs, so the app and the site never ask for different things.
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Services, options, and prices come from the same catalogue your counter sells from.
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Decide which steps run and what each one collects, including your own questions.
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Offer the job types you actually run, each with its own turnaround options and bookable time slots.
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A saved card or the customer's store credit pays automatically when the order is ready, or the customer pays from the order page, through the same payment connection as your other channels.
Wash & fold Everyday clothes, washed, dried and folded 
Dry cleaning Suits, dresses and delicates 
Ironing only Pressed and returned on hangers 
Duvets & bulky items Duvets, curtains and blankets Your screens
Arrange the app around the work you actually do
The app opens on the customer's orders, with Place order one tap away. Switch on the pages your business needs, choose which three sit in the bottom bar, and publish — from the console, without a rebuild.
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Orders, Prices, Booking and Account, plus Wallet, Promotions, Repeat orders, Refer a friend and Membership when you switch them on.
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Up to three pages as tabs, plus Menu for the rest; a new app starts with Orders, Prices and Account.
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Try the next release in EasyBiz Workflow before customers see it. Orders placed there are test orders, and nothing is charged.
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Screen and flow changes reach installed apps directly rather than waiting for a store release. Only a new app name or icon needs a new build, which we make for you.
Push notifications
Order updates land on your customer's home screen
Give your customer notification rules a push title and text, and the updates an order produces — confirmed, ready, out for delivery — arrive as push notifications from your app. There is no separate messaging tool to buy and no per-message charge.
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Write each rule's push once, with the order number filled in, and every update goes out as it happens.
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Push delivery to your app installs is part of the product, not a metered extra. A rule's WhatsApp message goes only to customers push can't reach.
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Notifications go to the customer your team already has on file, not a second contact list.
Live chat
Answer a customer on any day, at no cost per message
Customers open a conversation with you inside your own app, and your team answers from the same place it works the rest of the day. Because the thread runs over your app rather than a messaging network, the rules that make WhatsApp and SMS awkward do not apply — you can write back whenever the answer is ready, however long ago the customer last wrote, and no message carries a fee.
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WhatsApp only lets a business write freely for 24 hours after the customer's last message. Your own app has no such window — reach a customer a week later if that is when their jacket is ready.
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Messages ride your app's own push channel, so there is no per-conversation or per-template charge the way WhatsApp and SMS bill for one.
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Your team sees when each reply has reached the customer and when they have read it.
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App conversations join the same inbox your team already works from, rather than a second screen someone has to remember to watch.
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The same Contact button can open WhatsApp with your number, for customers who would rather write there.
Accounts and loyalty
One customer, one balance, every channel you sell through
A customer signs in once and the app carries their orders, their store credit, their membership and their coupons. The same balance shows at your counter and on your website, because it belongs to the customer rather than to the app.
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Customers answer their own "is it ready?" instead of calling the shop, and reschedule a pickup or visit from the order.
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Customers join or renew online and get the member discount when they book, as they do at the counter.
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Customers top up with your packages and spend the balance on later orders, bringing revenue forward.
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Customers claim your coupons and share a referral code that gives a new friend a coupon.
Better together
Connect this product to the next part of your workflow.
Use this product on its own, or connect it with another EasyBiz Cloud product when the next handoff needs shared customer or order context.
FAQ
Common questions about Mobile App
Does the price cover both iOS and Android?
Yes. One brand covers both app stores. The Mobile App is priced per brand, so a business running two customer-facing brands buys two.
Whose developer account is the app published under?
Yours. Both stores require an app branded for your business to be listed under your own accounts, so you hold the Apple Developer and Google Play accounts and the listing carries your business name. You open the two accounts and grant us permission to publish on your behalf; from there we build the app from your brand — name, icon and colours — upload the build to your accounts and take it through store review. Once your accounts are open and EasyBiz has access, building and submitting the app usually takes one business day; the only wait after that is Apple's and Google's own review. Apple and Google charge their developer account fees directly, like any other pass-through provider charge.
How do updates reach the app after it is live?
Most of them arrive over the air. Improvements to the app's screens and flows are delivered straight to the installed app, so your customers pick them up the next time they open it — no store review to wait on and nothing to re-download. A fresh store build is still needed occasionally, roughly every one to two years, when Apple or Google raise their platform requirements, and whenever you change the app's name or icon; we produce and submit that build for you. Neither kind of update costs extra.
Is there a charge per download or per order in the app?
No. The Mobile App is priced per brand in each market and nothing else — there is no per-download, per-customer or per-order charge layered on top.
Can I try the app before customers see it?
Yes. Preview prepares the app's next release, and anyone on your team tries it on a phone in EasyBiz Workflow under Menu › Preview Customer App. Orders placed there are test orders, and nothing is charged. Publish releases exactly what you previewed, separately from your Online Store.
What do I do to launch the app?
Publish it, then follow Launch your app in the console: it lists each step to the first release, from your developer accounts and the access EasyBiz needs to your store listing. We build the app, give the stores' reviewers a sign-in so review never waits on a code, and take it through review.
Do I need the customer website to get the app?
No. Mobile App and Online Store are two separate products with two separate prices, and neither one requires the other. Both include ordering, checkout, customer accounts, and order history in the base price, so whichever one you buy is complete on its own.
Can I send marketing campaigns through push notifications?
Push carries the order updates your notification rules send, and your team's Live chat replies. Choosing an audience and writing a campaign is not part of Mobile App — that is what the Marketing Agent is for, and it is on the roadmap rather than available today.
Can customers message me from inside the app?
Yes. A signed-in customer starts a chat from the Contact button, and from then on your team can write back at any time. The conversation joins the same inbox your team already answers from rather than a second one. The difference from WhatsApp is what it costs and when you are allowed to write: WhatsApp only lets a business reply freely for 24 hours after the customer's last message, and charges per conversation after that. Your own app has no window and no per-message charge, so you can write on the day the answer is ready.
Will the app match what my counter and website already show?
Yes. The app is built from the same services, prices, customers, and orders as the rest of EasyBiz Cloud, so a price change or a new service reaches every channel at once rather than needing to be re-entered.
Start with EasyBiz Cloud
Start with the workflow that needs attention now.
Try the products you need first, then add connected workflows as your business grows.