Topic inOnline Store & Bookings
Scheduling & Dispatch
5 articles
Scheduling & Dispatch is the area where you tell EasyBiz how work flows from the moment a customer wants service to the moment a driver or team member gets it on their list. Every setting here decides what the customer sees on your online store, what your POS shows when staff pick a collection date, and which person ends up handling each booking. You set it up in one place, and the same rules apply across your online store, mini apps, POS, and staff app. Build it once, in the right order, and the rest of the system runs on the rules you wrote.
Topics in Online Store & Bookings
Introduction to Scheduling & Dispatch
See how the three Scheduling & Dispatch cards work together to decide when, where and for whom customers can book, and which driver gets each job.
Read articleSetting Up Service Areas
Name the parts of your city you serve, using districts, a postal code range or a shape you draw on the map. You can then reuse those areas for bookings, time windows and driver assignment.tomers can book, and which driver gets each job.
Read articleGetting Around the Bookings Page and Its Live Preview
Find your way around the Bookings page, open any business unit's booking settings, and use the live preview to check exactly what customers can book before you save.
Read articleSetting Collection Dates for Store Pickup (Shop Booking Options)
Set how many days your shop needs before an order is ready, so the POS fills in the right collection date on every order. You can also offer a faster option at an extra charge.
Read articleChoosing Where Each Business Unit Takes Bookings
Choose where each business unit takes bookings, what each booking must be worth, and what customers outside your areas are told.
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