Storefront commerce
A point-of-sale that talks to customers , not just a cash drawer
Boutiques, F&B, and neighborhood retail. Storefront POS Professional turns the counter into a customer engagement surface — local WhatsApp inbox, opt-in capture, loyalty, and store credit, without a separate marketing tool.
Why operators switch
Why retail counters lose customer data
Most storefront POS systems handle the transaction but drop everything after — leaving the operator with anonymous receipts and no path back to the customer.
Receipts without identities
Without a clean opt-in flow at checkout, every transaction is anonymous. Repeat customers feel like first-timers; campaigns have nowhere to land.
Marketing tools that need a separate seat
Adding a CRM or campaign tool means buying seats for cashiers who only need a few features. Costs balloon for tools the staff barely use.
WhatsApp questions handled off-counter
Customer DMs land on someone's personal phone. Counter staff can't see the conversation; nothing is logged against the customer profile.
Counter checkout
Checkout designed for the way storefront staff work
A counter-grade terminal that closes sales fast — multi-tender payments, receipts, and clean drawer handling — while quietly capturing the customer details that fuel retention.
- POS terminal for in-person transactions
- Cash, card, PayNow QR, and e-wallets via HitPay and Stripe
- Manual discounts, tips, and multi-tender support
- Receipt printing — USB and Bluetooth printers
Customer engagement
POS-local WhatsApp inbox at the counter
Cashiers handle counter chats from the same screen as the POS. Messages and orders link to the same customer profile.
- Official WhatsApp inbox at the POS
- Customer timeline visible at checkout
- Quick replies and approved utility templates
- First 5,000 POS-local marketing contacts included
Retention
Store credit and loyalty tools
Reward repeat customers without buying a separate loyalty platform. Set rules once; the POS handles redemption and tracking.
- Loyalty points and tiers
- Store credit issuance and redemption
- Local promotions and storefront campaigns
- Checkout opt-in capture
How it works
How a retail customer experience flows through EasyBiz
Each transaction becomes a relationship — captured at checkout, nurtured between visits, and rewarded on return.
- Step 01
Checkout
Cashier rings up the sale and captures the customer with one-tap opt-in.
- Step 02
Engage
Customer questions over WhatsApp arrive at the same counter, threaded against the customer profile.
- Step 03
Reward
Loyalty points, store credit, and offers tracked automatically against each customer.
- Step 04
Return
Repeat visits build the customer record. Real revenue per customer becomes visible to the operator.
What your shop will use
The products that come together for this solution.
Start with the counter. Add online ordering, delivery, and marketing when you're ready.
Pricing
A typical retail stack at SGD 99/location/mo
Storefront POS Professional bundles the counter checkout, POS-local WhatsApp inbox, opt-in capture, and basic retention tools into one location-priced subscription. Add Online Commerce when you're ready to sell beyond the storefront.
FAQ
Common questions from Retail & POS operators
Do counter staff need separate CRM or Marketing seats?
No. Storefront POS Professional includes POS-local WhatsApp chat, customer timeline, and basic retention tools at the counter. Cashiers don't consume CRM seats.
Can we run multiple stores from one account?
Yes. Each store is its own POS subscription with location-scoped pricing, reporting, and inbox. Cross-location reporting is included.
What if we need to migrate from another POS?
Our onboarding team helps map your existing catalog, customer database, and active customer balances. Most retailers run a 1–2 week parallel period before fully cutting over.
Does this work for F&B with menus and modifiers?
Yes. Service options and add-ons handle menu customization (sizes, add-ons, modifiers). Receipts and kitchen tickets can be configured per service line.
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from a single platform.
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