Storefront commerce

A point-of-sale that talks to customers , not just a cash drawer

Boutiques, F&B, and neighborhood retail. Storefront POS Professional turns the counter into a customer engagement surface — local WhatsApp inbox, opt-in capture, loyalty, and store credit, without a separate marketing tool.

Speed up checkout while still capturing customer details
Win repeat visits with built-in loyalty and store credit
Reply to local WhatsApp questions from the same counter
See real revenue per customer, not anonymous transactions

Why operators switch

Why retail counters lose customer data

Most storefront POS systems handle the transaction but drop everything after — leaving the operator with anonymous receipts and no path back to the customer.

Receipts without identities

Without a clean opt-in flow at checkout, every transaction is anonymous. Repeat customers feel like first-timers; campaigns have nowhere to land.

Marketing tools that need a separate seat

Adding a CRM or campaign tool means buying seats for cashiers who only need a few features. Costs balloon for tools the staff barely use.

WhatsApp questions handled off-counter

Customer DMs land on someone's personal phone. Counter staff can't see the conversation; nothing is logged against the customer profile.

Counter checkout

Checkout designed for the way storefront staff work

A counter-grade terminal that closes sales fast — multi-tender payments, receipts, and clean drawer handling — while quietly capturing the customer details that fuel retention.

  • POS terminal for in-person transactions
  • Cash, card, PayNow QR, and e-wallets via HitPay and Stripe
  • Manual discounts, tips, and multi-tender support
  • Receipt printing — USB and Bluetooth printers

Customer engagement

POS-local WhatsApp inbox at the counter

Cashiers handle counter chats from the same screen as the POS. Messages and orders link to the same customer profile.

  • Official WhatsApp inbox at the POS
  • Customer timeline visible at checkout
  • Quick replies and approved utility templates
  • First 5,000 POS-local marketing contacts included

Retention

Store credit and loyalty tools

Reward repeat customers without buying a separate loyalty platform. Set rules once; the POS handles redemption and tracking.

  • Loyalty points and tiers
  • Store credit issuance and redemption
  • Local promotions and storefront campaigns
  • Checkout opt-in capture

How it works

How a retail customer experience flows through EasyBiz

Each transaction becomes a relationship — captured at checkout, nurtured between visits, and rewarded on return.

  1. Step 01

    Checkout

    Cashier rings up the sale and captures the customer with one-tap opt-in.

  2. Step 02

    Engage

    Customer questions over WhatsApp arrive at the same counter, threaded against the customer profile.

  3. Step 03

    Reward

    Loyalty points, store credit, and offers tracked automatically against each customer.

  4. Step 04

    Return

    Repeat visits build the customer record. Real revenue per customer becomes visible to the operator.

Pricing

A typical retail stack at SGD 99/location/mo

Storefront POS Professional bundles the counter checkout, POS-local WhatsApp inbox, opt-in capture, and basic retention tools into one location-priced subscription. Add Online Commerce when you're ready to sell beyond the storefront.

Stack starts from
SGD 99/location/mo
See full pricing

FAQ

Common questions from Retail & POS operators

Do counter staff need separate CRM or Marketing seats?

No. Storefront POS Professional includes POS-local WhatsApp chat, customer timeline, and basic retention tools at the counter. Cashiers don't consume CRM seats.

Can we run multiple stores from one account?

Yes. Each store is its own POS subscription with location-scoped pricing, reporting, and inbox. Cross-location reporting is included.

What if we need to migrate from another POS?

Our onboarding team helps map your existing catalog, customer database, and active customer balances. Most retailers run a 1–2 week parallel period before fully cutting over.

Does this work for F&B with menus and modifiers?

Yes. Service options and add-ons handle menu customization (sizes, add-ons, modifiers). Receipts and kitchen tickets can be configured per service line.

Get started

Run your business end-to-end from a single platform.

Plug in the products you need today. Let the AI workforce handle the rest. Cancel anytime, no setup fee.