Keep every pickup, delivery, and field job on track
EasyBiz Scheduling & Dispatch helps your office see every job for the day, assign staff, and keep drivers or field teams working from a clear job list. No more missed stops, messy paper lists, or repeated calls asking who is handling what.
A day on the road
From job received to job done
Scheduling & Dispatch follows the normal day for pickup, delivery, and field service teams: jobs come in, the office plans the day, staff handle the work, and the team can see what changed.
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Jobs come in
Pickup, delivery, and service jobs keep the customer, address, time, notes, and job type in one place.
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Plan the day
Use the calendar, map, or jobs list to see what is booked, what is still unassigned, and where the busy spots are.
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Send the work out
Assign the right driver or staff member, update the timing when plans change, and confirm the changes before they are saved.
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Finish the job
Staff can use mobile job tools to check the job, contact the customer, get directions, add notes, and complete the work.
Dispatch view
See today's jobs clearly
The scheduler gives your office a simple way to plan the day. View jobs by month, week, day, agenda, or map. Filter by staff, status, job type, outlet, or service area so you can focus on what needs attention.
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See the day by time, staff, or location.
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Quickly find unassigned jobs, delayed jobs, or work for a specific team.
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Check the address, time, customer contact, assignee, service details, and notes.
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Move or adjust jobs, then confirm updates before saving.
Job list
Keep every job in one working list
For teams that prefer a table, the Jobs page keeps the day's work in one list. Search, filter, edit, batch update, print, or export without maintaining a separate spreadsheet.
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Find jobs by date, assignee, status, or keyword.
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Update timing, customer details, address, notes, staff, and status.
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Select several jobs and save the changes together.
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Give the team a run sheet when they need a paper or offline copy.
Why EasyBiz
What makes Scheduling & Dispatch different.
Built for busy delivery days
Keep pickup, delivery, and service jobs in one place so the team is not chasing loose messages or paper lists.
Spot problems earlier
Calendar, agenda, map, and jobs table views help owners spot unassigned jobs, schedule changes, and packed days before customers start calling.
Office and field stay aligned
Dispatchers can update jobs from the console while drivers and staff work from their mobile job list.
Mobile jobs
Give staff a simple mobile job list
Drivers and field staff can see their work for the day without calling the office. They can check job details and use configured actions such as call, WhatsApp, directions, notes, photos, reschedule, assign, complete, or cancel.
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Staff can see jobs by date, with filters where configured.
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Call, WhatsApp, or open directions from the job when those actions are enabled.
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Add job notes and use configured photo or handover steps when the workflow needs proof.
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Assign, reschedule, complete, or cancel jobs where allowed.
Better together
Composes with the rest of EasyBiz .
Buy this product standalone, or pair it with these to unlock more of the platform.
FAQ
Common questions about Scheduling & Dispatch
Who is Scheduling & Dispatch for?
Scheduling & Dispatch is for service businesses that manage pickup, delivery, home visits, field jobs, or appointment-style work. It is suitable for laundries, repair businesses, cleaning teams, collection services, mobile technicians, and similar operations.
Do customers get to choose booking slots?
Customer-facing booking slots are mainly handled through the Online Commerce flow. Scheduling & Dispatch focuses on the operations after jobs are created: seeing the day's work, assigning staff, updating schedules, and helping the field team complete the job.
Can I see jobs on a map?
Yes. The scheduler includes a map view with job markers where job location data is available. It also includes month, week, day, and agenda views.
Can I assign jobs to drivers or staff?
Yes. Jobs can be assigned from the scheduler, job details, mobile job tools, or the jobs table. Assignment rules can also help route new bookings or jobs based on business unit, weekday, time range, and service area.
Can I control service areas or assignment rules?
Yes. Service areas, assignment rules, and blocking rules can help your team control where jobs can be served, who receives new work, and when certain dates, business units, booking types, or customers should be blocked.
Can drivers use it on mobile?
Yes. Drivers and field staff can use the EasyBiz mobile app to view jobs and use configured actions such as directions, call, WhatsApp, notes, photos, reschedule, assign, complete, or cancel.
Does it include proof of delivery?
EasyBiz can support notes, photos, and handover proof when your workflow is set up for it. We will review the exact proof steps with you before setup.
Does it include route optimization?
Not as a standard Scheduling & Dispatch feature today. EasyBiz helps with scheduling, assignment, map view, time slots, and service areas. If you need advanced route planning, we will review the workflow first.
Does it send live ETA messages to customers?
Customer updates can be supported through the wider EasyBiz communication setup. Live ETA and geofenced alerts are not included as standard Scheduling & Dispatch features today.
How are seats counted?
Scheduling & Dispatch is priced per driver-dispatch seat. Use seats for staff who actively manage or work from the dispatch schedule, driver list, or field job flow.
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