AI agents for customer service, marketing, and operations
Production-ready AI agents that handle customer questions, draft campaigns, monitor production, and surface what matters — grounded in your business data, not generic models. Priced by completed actions, not per seat.
AI customer service
AI-powered customer service on WhatsApp
An AI agent that answers customer questions on WhatsApp using your catalog, pricing, hours, and policies — escalating to human staff when needed. Customers get instant answers; staff focus on exceptions.
- WhatsApp auto-replies grounded in your business data
- Catalog and pricing lookups in conversation
- Order status and ETA queries
- Smart escalation to human staff
AI marketing
AI-assisted campaigns and segments
An AI agent that drafts campaigns, suggests target segments, and writes follow-up sequences — all subject to your approval before send. From goal to draft in seconds.
AI business assistant
A business assistant grounded in your data
A business-aware assistant that answers operational questions, summarizes performance, and surfaces issues — without you opening a dashboard. 'What's our revenue this week?' — answered in seconds.
Better together
Composes with the rest of EasyBiz .
Buy this product standalone, or pair it with these to unlock more of the platform.
FAQ
Common questions about AI Workforce
Will the AI hallucinate or make things up?
AI agents are grounded in your real EasyBiz data — catalog, pricing, orders, customers. They escalate when they don't know, rather than guess.
How is this billed?
By AI actions (a generation, lookup, or response). Pricing is usage-based — see the pricing tier for the rate per action.
Can I review what the AI is doing?
Yes. Every AI action is logged. You can configure approval gates so AI drafts require human sign-off before sending.
Does the AI replace my staff?
It removes repetitive admin so your team can focus on higher-value work. Most operators see it as a force multiplier, not a replacement.
What counts as an AI action?
One completed AI outcome — a customer service resolution, a campaign draft, a business Q&A answer, a production summary. Monthly allowance is 500 actions; extra actions are SGD 0.50 each.
Get started
Run your business end-to-end
from a single platform.
Plug in the products you need today. Let the AI workforce handle the rest. Cancel anytime, no setup fee.