Mobile-first service
An operating system for home services and field teams
Plan the day, dispatch drivers, and prove the job — from a single platform. EasyBiz pairs route scheduling with a driver app, customer ETAs, and proof of service.
Why operators switch
Why field operations break down on disconnected tools
Cleaning crews, mobile technicians, pest control, and on-demand service teams typically run on a mix of WhatsApp groups, calendar apps, and paper job sheets. EasyBiz consolidates the workflow.
Drivers without today's stops
Without a driver-facing app, dispatchers send job lists by message. Drivers improvise routes and miss windows.
Customers calling for ETAs
Without live status updates, customers call to ask when the technician is arriving. Office staff become the bottleneck.
Disputed proof-of-service
Paper sign-offs get lost; photos sit on individual phones. Disputes about what was done — or whether it was done — eat into margin.
Day planning
Driver app workflow
Plan the day from one screen, then push the route to each driver's phone. Drivers see their stops in order, with one-tap status updates.
- Driver mobile app with today's route
- One-tap arrival, completion, and exception capture
- Smart driver assignment by zone and skill
- Photo and signature proof of service
Pickup and delivery
Pickup and delivery scheduling
Schedule visits alongside customer orders, with time-window options and customer self-serve booking.
- Time-window scheduling for visits
- Customer-facing booking on your storefront
- Order-linked stops — no double entry
- Bulk reschedule and confirmation
Customer experience
Live ETA and status updates
Customers see when the technician is on the way. Operations sees every route in real time, with alerts on lateness or missed stops.
- Live ETA pushed to customers via WhatsApp
- On-the-way and arrived notifications
- Late and missed-stop alerts to the office
- End-of-day route reconciliation
How it works
How a service visit moves through EasyBiz
From booking to completion, every visit is scheduled, dispatched, and documented in one platform.
- Step 01
Book
Customer self-books or office schedules a visit. Order details flow into a single record.
- Step 02
Dispatch
Office assigns the visit to a driver based on zone and skill. The driver gets it on their phone.
- Step 03
Service
Driver completes the work, captures photos and signatures, and logs notes against the visit.
- Step 04
Invoice
Invoice and payment can happen on-site. The visit closes; the customer's record updates.
What your shop will use
The products that come together for this solution.
Start with the counter. Add online ordering, delivery, and marketing when you're ready.
Brand website, booking and ordering, ecommerce, customer accounts, and a white-label mobile app.
Run campaigns, loyalty, memberships, promotions, reviews, referrals, and winback.
AI customer service, AI marketing, AI business assistant, and AI production monitoring.
Pricing
A typical field-services stack starts from SGD 30/driver-dispatch seat
Scheduling & Dispatch handles routes and the driver app; Production & Operations handles the work itself; CRM handles customer conversations. Most operators activate Online Commerce so customers can self-book.
FAQ
Common questions from Home Services & Field Teams operators
Do drivers need their own EasyBiz seats?
Yes — each active driver gets a Scheduling & Dispatch seat. The driver mobile app is included; no separate per-app fee.
Can we handle recurring service contracts?
Yes. Recurring schedules (weekly cleaning, monthly maintenance) can be set up so visits auto-create on the right cadence.
What hardware do drivers need?
Any modern smartphone (iOS or Android). The driver app runs in the EasyBiz mobile app — no extra device purchase needed.
How does this handle exceptions like a customer not being home?
Drivers tap the exception flow on the spot — capture a photo, log a note, and the office is alerted in real time. The visit can be rescheduled immediately.
Get started
Run your business end-to-end
from a single platform.
Plug in the products you need today. Let the AI workforce handle the rest. Cancel anytime, no setup fee.