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Knowledge Base Templates & Notifications

Introduction to Event Notifications

Event Notifications send an email or WhatsApp message automatically when something happens in your shop, like a new order, a payment, or an order being ready for collection. Instead of your staff remembering to message every customer, the system sends the message the moment the event happens. Each notification connects one event to an email message, a WhatsApp message, or both. You find the page under Settings, in the Operations section.

Templates & Notifications Last reviewed 2026-04-30
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Related

  • Setting Up Customer Event Notifications
  • Setting Up Marketing Templates
  • Setting Up Utility Templates
  • Customize Invoice Templates
  • Customizing Invoice Numbers

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