New feature November 7, 2025

Order Types and Custom Statuses

Define the order types your business runs and the statuses each one moves through, using your own words instead of ours.

What's in this update

“In progress” means something different in every shop. You can now define the order types you run and the statuses they move through.

Your Order Types

Set up the order types your business actually distinguishes, so a repair and a standard clean are not forced into one shape.

Define the statuses each order type passes through, using the language your team already uses on the floor.

Statuses are grouped into lifecycle stages, so reporting still works across order types that use different words.

We'll send you a short, plain-language email whenever there's a useful update — no sales pitches, no daily noise.