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Knowledge Base Customers & Loyalty

Setting Up Your Loyalty Points Program

Loyalty Points let your customers earn points for spending and redeem them for discounts or free items. The settings page is where you decide how points are earned, how long they last, whether different business units earn at different rates, and what customers can redeem. Once saved, every paid order earns points automatically and customers can redeem rewards from your catalog at the counter. This article walks through every section and explains how the points balance is tracked behind the scenes.

Customers & Loyalty Last reviewed 2026-05-05
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Related

  • Setting Up Your Store Credit Program
  • Choosing the Right Contact Matching Method for Your Business
  • Introduction to Loyalty & Rewards

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