Three small things that each remove a manual step at the end of a job: knowing who was on shift, recording the handover, and asking for the money.
Clock In at the Counter
Staff clock in and out at the POS under their own identity, so takings and actions are attributable to a shift.
Confirm the Handover
Fulfilment is confirmed as an explicit step, which is what separates “ready” from “actually collected”.
Send the Reminder
Collection notices and payment reminders send directly from the order, so chasing is one action rather than a copy-paste into WhatsApp.