What this template does

A work order slip is a small printed ticket for your staff. It prints on your receipt printer, the same printer you use for customer receipts. When a business unit creates work orders, each service item becomes a work order. A work order is the job card for 1 item, with the tasks your team must do, such as washing, pressing or stitching.

The slip is for internal use. It travels with the item so your team knows what to do next. Your customers normally never see it.

It helps you:

  • Tell staff exactly which tasks each item needs
  • Match the slip to the item with a QR code
  • Cut down on handwritten notes and mix-ups at the back

Can I skip this? Yes, if you don't use work orders, or your team works from the order screen. You can add a slip later at any time.

Before you start

  • Turn on work orders: in your business unit, open the Production tab and switch on "Create a work order for each service item". Add your tasks in the same Work Orders section.
  • Setting Up Business Unit Documents: the slip is chosen on the same page as your receipts and labels.
  • Connecting Your Printers to the POS: the slip prints on a receipt printer, not a label printer.

Open the Receipt Templates page

This part is done in the console (the EasyBiz website your office uses).

  1. Click the ⚙️ Settings icon in the top-right corner.
  2. Scroll to the Library section.
  3. Click Receipt template.

The page that opens is called Receipt Templates. It lists every printed slip your shop uses. The Type column shows what each one is for.

The Receipt Templates page, with the Type column marked

Create your work order slip

  1. On the Receipt Templates page, click Add.
  2. In Template Name, type a name, such as "Work order slip".
  3. Under Template content, click the Work Order Note card.
  4. Click Create.

The Work Order Note starts blank. You add what you want staff to see.

Option What it means
Work Order Note 1 slip per work order, listing its tasks. Use this for this article.
Task Slip 1 slip per task, for shops that pass each task to a different person.

The New Receipt Template window with the Work Order Note card selected

Add the details staff need

The editor shows the slip on the left and the blocks you can add on the right. A block is one piece of the slip, like a line of text or a QR code.

  1. Click Edit template above the preview, if it is showing.
  2. Add a text block and type a heading, such as "WORK ORDER".
  3. Type @ in the text to pick a detail from the list, such as Work Order Number or Work Order Customer Name.
  4. Add the Work Order Tasks block. It lists the tasks for that item.
  5. Add Line Item Service Sub-options if you want options such as "Starch: Light" to print.
  6. Add the Line Item QR Code block so staff can scan the slip to find the item.
  7. Click Save.

The work order slip editor with the Work Order Tasks block selected

Choose the slip for each business unit

A new slip does nothing until a business unit uses it.

  1. Click the ⚙️ Settings icon.
  2. In the Administration section, click Business Units.
  3. Click the business unit, such as Laundry.
  4. Click the Documents tab.
  5. Find Terminal receipts.
  6. In Work order slip, pick your new template.
  7. Click Save. You'll see "Document settings updated".

The Documents tab of a business unit, with the Work order slip field marked under Terminal receipts

This part is done in the console.

  1. In the side menu, under Production, click Work Orders.
  2. Find the work order.
  3. Click the printer icon on its row.
  4. Check the slip in the window that opens.
  5. Click Print receipt.

If you see "No Work Order Receipt Template", the business unit has no slip chosen yet. The message says to publish a receipt template, but the fix is to pick one in Work order slip on the business unit's Documents tab.

Example setups

  • Sunshine Laundry prints 1 work order slip per item. It shows the order number, the tasks and a QR code that staff scan at each station.
  • Mei Ling Alterations uses a Task Slip, because each task goes to a different tailor.
  • Ah Hock Bag Repair adds sub-options to the slip, so the repairer sees "Colour: Dark brown" without opening the order.

What your staff see

Your staff get a narrow paper slip from the receipt printer, one for each work order. It shows the heading, the order number, the list of tasks and a QR code. It goes with the item through your workroom.

FAQs

Do my customers get this slip?

No. It is for your staff. Your customers get their order receipt instead.

Is this a PDF?

No. Work orders print as slips on your receipt printer. There is no work order or job PDF.

Can I have different slips for different services?

Yes. Each business unit picks its own work order slip.

Can I change the slip later?

Yes. Open it from the Receipt Templates page, make your change and click Save.

Does changing the slip affect slips already printed?

No. Paper already printed stays the same. The next slip you print uses the new layout.

What's next

Your workroom slips are ready. Next, set up the labels that go on each item. See Setting Up Your Item Labels.