## Before You Start

- **Mini-Apps published** — You need your sign-up Mini App published (e.g. "Customer Sign Up"). Your Mini Apps are configured in the <Badge>Mini-Apps tab</Badge> within WhatsApp settings.

- **Test Group** — Add at least one phone number in [General Settings](/docs/whatsapp-general-settings).

If you are new to auto reply rules, read [Setting Up Auto Reply Rules](/docs/setting-up-auto-reply-rules-for-your-whatsapp) first.

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## When This Rule Fires

Pre-configured condition:

- **App submitted** — Fires when a customer completes and submits your sign-up Mini App.

<Callout type="important" title="⚠️ Important">

Set the app filter to your Customer Sign Up Mini App specifically — not "Any app."

</Callout>

---

## How to Set It Up

1. Go to **WhatsApp Settings** → <Badge>Auto Reply Rules tab</Badge>

![Go to WhatsApp Settings → Auto Reply Rules tab](https://cdn.easybizcloud.app/knowledge/c9aefd0c85eae241324918fc428160ccdadedea258a9cff528f61cbd388e13bf.png)

2. Click <Badge>+ Add Rule</Badge>

![Click + Add Rule](https://cdn.easybizcloud.app/knowledge/6c06e161fd1f220a027b89f5d7aac29fb5e1afbefe7a08d33b4f2d66baa4f36a.png)

3. Under **Confirmation**, select **Sign Up Confirmation**

![Under Confirmation, select Sign Up Confirmation](https://cdn.easybizcloud.app/knowledge/9b5121b58f416bb7656c0be7a08a10888bd6e00b18a401f497dc62899092792a.png)

4. **Set the app filter** — click the dropdown and select:

  - **Customer Sign Up**

<Callout type="note" title="Note">

Haven't set up your Mini Apps yet? Head to our [Mini Apps guides](/docs/what-is-a-mini-app) to get started first.

</Callout>

![Customer Sign Up](https://cdn.easybizcloud.app/knowledge/419f35e0af0b58d856dc11a703722645432c6380aba0efc4506e4eeaeae647db.png)

5. Edit the **reply message** (optional). The default is:

> "Welcome aboard, @Customer Name! Your profile has been set up. We look forward to serving you."

!["Welcome aboard, @Customer Name! Your profile has been set up. We look forward to serving you."](https://cdn.easybizcloud.app/knowledge/419f35e0af0b58d856dc11a703722645432c6380aba0efc4506e4eeaeae647db.png)

6. Set **Action type** — the default is **None**. See the upgrade tip below for a powerful conversion technique.

7. Set **Send frequency** to **Every time**.

8. Click <Badge>Save</Badge>.

9. Set **Status** to **Testing**.

![Set Status to Testing.](https://cdn.easybizcloud.app/knowledge/363852254eaa1fd616bd510da25d3a664032a376dc1a97caf3a44bad9c94a5ca.png)

---

## Testing the Rule

1. Make sure the rule is set to **Testing** status

2. Confirm your test phone number is in the **Test Group** ([General Settings](/docs/whatsapp-general-settings))

3. From your test number, open the Customer Sign Up Mini App on WhatsApp and submit a test sign-up

4. You should receive the sign-up confirmation with your name filled in

5. If you set the Action type to Open Mini App, verify the button appears and opens the correct booking form

6. Verify you **only** receive this confirmation — not an order or schedule confirmation on top of it

<Video src="https://cdn.easybizcloud.app/knowledge/video/009bd1f07f2d24b9f3d89431e1ea726088402db6e1af012dc5e8533a5b0221a2.mp4" />

Once verified, switch the status from **Testing** to **Live**.