## What the Job Table is for
The Job Table is the master list of your pickup, delivery, and on-site service jobs. Each job represents one visit by a field worker, such as collecting items from a customer, delivering a completed order, or performing work at the customer’s location.
Most jobs are created automatically from customer orders. You can also add a standalone job for one-off work. From the Job Table, office staff can see what is scheduled, identify unassigned work, assign field workers, update job details, and track completion.
For multi-market businesses, each job belongs to a **Market** and **Location**:
- A **Market** is the country or region that provides the job’s business context.
- A **Location** is the physical operating area responsible for planning and dispatching the job.
Jobs created from orders keep the Market and Location stored on the order. The job address does not independently move the job into another Market or Location.
The table automatically respects your account’s Market and Location access. You only see jobs within the areas you are permitted to manage.
If customers always drop off and collect at your counter, you may not need the Job Table. Businesses offering collection, delivery, home service, or other field work will use it for daily scheduling and dispatch.
---
## Open the Job Table
1. In the top navigation bar, click the **Logistic** dropdown.
2. Click Jobs.
Your Console navigation can be customised. If **Logistic** or **Jobs** is missing, ask an administrator to check your Console access and navigation setup.
---
## What each column shows
Each row represents one job. The default columns are:
| Column | What it shows |
| --- | --- |
| Date | The date the job is scheduled for. When viewing one specific day, this column may be hidden automatically. |
| Type | Pickup, Delivery, or On-site service. |
| Order No | The customer order linked to the job. Empty for a standalone job. |
| Schedule | The scheduled date and time window. |
| Customer | The customer linked to the job. |
| Worker | The Field Worker assigned to the job. Empty when unassigned. |
| Address | The pickup, delivery, or service address. |
| Status | Pending, Scheduled, Completed, or Failed. |
The default table does not add a separate Market or Location column. Use the **Location** filter above the table to separate dispatch work. Each Location option shows its Market name, helping multi-market teams choose the correct operating area.
Before planning a route or printing a run sheet, select one Location. Leaving Location clear shows jobs across all Markets and Locations your account is allowed to access.
---
## Open Job Page Settings
Page Settings controls which columns appear in the Job Table and how jobs on the same date are sorted.
1. Click the ⚙️ Settings icon.
2. Under **Administration**, click **Admin Console**.
3. In the **Console Pages** section, find and click **Jobs**.
4. The **Edit Jobs** screen opens with the Job Table settings and a live preview.
5. After making changes, click Save in the top-right corner.
---
### What the Table Columns settings mean
Each row under **Table Columns** controls one column in the Job Table.
- **Column Content** chooses the information displayed, such as customer name, job time, worker, order amount due, or job notes.
- **Column Header** changes the label at the top of the column. Leave it blank to use the default label.
- **Column Width** controls how much table width the column uses.
- **Print Column** controls whether the column is included when printing the Job Table.
- ⠿ Drag a row up or down to change the column order.
- Open a row’s action menu and select **Remove** to remove that column.
Click Reset to Default to restore the standard Job Table columns and sorting.
Changes are not applied until you click **Save** at the top of the page.
---
### Customize the Job Table columns
The default columns cover the information most dispatch teams need. You can remove unused columns or click + Add Column to add another field.
| Column | Add it when |
| --- | --- |
| Customer Phone | Dispatchers or field workers often need to call customers. |
| Customer Private Note | Staff need customer-specific reminders, such as access instructions or preferences. |
| Job Time | The table is usually filtered to one day and the team needs a compact time-only column. |
| Job Schedule Option | Customers choose named pickup or delivery windows. |
| Order Amount Due | Field workers may need to collect payment. |
| Job Note | Job-specific instructions should be visible without opening the job. |
| Job Service Types | Field workers need to know the service involved before arriving. |
| Job Photos | Proof or reference photos should be visible in the table. |
| Sales Channel Code or Name | Your team manages jobs created through several stores, POS locations, or online channels. |
Use the **Location** filter—not a large number of extra columns—to separate multi-market dispatch boards. Add only the columns staff need to make daily decisions.
A delivery-heavy laundry business adds Customer Phone, Order Amount Due, Job Service Types, and Job Note. Its dispatcher first selects the correct Location, then works from a focused daily route list.
---
### Same Day Sorting
Same Day Sorting controls the order of jobs scheduled on the same date. It is useful when you want a practical route sequence instead of only grouping jobs by date.
Common sorting fields are:
- **Job Time** → shows earlier jobs first.
- **Job Worker** → groups jobs by assigned Field Worker.
- **Job Schedule Option** → groups jobs by named pickup or delivery window.
You can add more than one sorting field and drag them into priority order. Choose ascending or descending direction for each field, then click **Save**.
Same Day Sorting changes row order only. It does not add a column. If staff also need to see the sorting value, add that field under Table Columns.
Same Day Sorting applies to the jobs currently visible. Select a Location before reviewing a route so jobs from different operating areas are not mixed together.
---
## Job statuses
| Status | Meaning |
| --- | --- |
| Pending | The job exists but no Field Worker is assigned. |
| Scheduled | A Field Worker is assigned and the job appears in their work list. |
| Completed | The Field Worker or office team completed the job. |
| Failed | The job could not be completed, for example because the customer was unavailable. |
Assigning a Field Worker moves an active job to **Scheduled**. Removing the assignment returns it to **Pending**. Assignment rules may also assign a worker automatically when a new job is created.
The worker selector only includes users with Field Worker access. If someone is missing, check their user access and assigned seat.
Use the row action menu to cancel a job. After confirmation, the cancelled job is removed from the active Job Table.
---
## Filter and search
Use the controls above the table to narrow the job list:
- **Location:** select the operating Location. The Location’s Market appears beneath its name. Clear this filter to view every accessible Location.
- **Job date:** select a date or date range, up to 366 days. When the Status filter is **Completed**, the date range uses the completion date; otherwise it uses the scheduled date.
- **Assignee:** show jobs assigned to one Field Worker.
- **Status:** show only Pending, Scheduled, Completed, or Failed jobs.
- **Search:** search by customer, customer phone, address, or order number.
- **Clear filters:** remove all applied filters.
The table initially loads 20 jobs. The count above the table shows loaded jobs compared with the matching total when a date range is selected. Click **Load More** below the table to fetch the next batch.
Filters cannot expand your account’s access. Even with Location cleared, the table only loads jobs from Markets and Locations assigned to your user account.
---
## Edit jobs in the table
Jobs are now edited in a drawer rather than directly inside table cells.
1. Click the job row you want to update.
2. The **Update Job** drawer opens.
3. Update the relevant fields:
- Contact
- Job Address
- Assign To
- Status: Completed or Failed
- Schedule Date and Schedule Time
- Job Note
- Job Photos
4. Click Update Job to save.
The linked sales order and job type cannot be changed after the job is created.
To cancel the job, close the drawer, open the row’s action menu, select **Cancel Job**, and confirm.
Closing the drawer without clicking **Update Job** discards the changes in that drawer.
---
### Update multiple jobs
Use the checkboxes in the first table column to select jobs.
After selecting one or more jobs, you can:
- **Assign the selected jobs** to one Field Worker and optionally add a note.
- **Mark the selected jobs as complete** and optionally add a completion reason.
Each bulk action opens a confirmation dialog before saving.
The current Job Table does not support general inline editing or a Batch Save button. Open an individual row for detailed edits; use checkboxes only for bulk assignment or bulk completion.
---
## Add a new job manually
Most jobs are created automatically from orders. Add a job manually for standalone or one-off work that did not originate from the normal order flow.
1. Click + Add Job above the table.
2. Complete the job drawer:
| Field | Requirement | Details |
| --- | --- | --- |
| Link to Sales Order | Optional | Search for an existing order if this job should be linked. |
| Contact | Required for a standalone job | Select the customer contact for the job. |
| Job Address | Required | Select an address with a pinned map location. |
| Job Type | Required | Select Pickup, Delivery, or On-site service. |
| Assign To | Optional | Select a Field Worker, or leave blank to keep the job Pending. |
| Schedule Date | Required | Select the date of the job. |
| Schedule Time | Optional | Select the scheduled time or time window. |
| Location | Required when shown | This field appears when your account is assigned to more than one Location. Select the operating Location responsible for the job. |
| Job Note | Optional | Add any instructions or information needed for the job. |
| Job Photos | Optional | Attach reference photos or other images related to the job. |
3. Click Add Job.
When the Location field is shown, choose the Location responsible for the work—not simply the customer’s address. The Location determines the job’s operating scope, and its Market is shown beneath the Location name.
---
## Print and export
### Print
**Print** opens a printer-friendly version of the rows currently loaded in the table. It uses the current search and filters and includes only columns with **Print Column** enabled in Job Page Settings.
Before printing a run sheet:
1. Select the correct Location.
2. Choose the date and any other filters.
3. Load any additional jobs needed.
4. Click **Print**.
### Export
**Export** opens the **Export jobs** dialog.
- Current Search, Location, Assignee, and Status filters are carried into the export.
- Choose Today, Current month, Last 7 days, Last 4 weeks, Last month, or a Custom date range.
- The current Job Table columns are included.
- Filtered job exports are limited to 92 days and 5,000 jobs.
- The export remains limited to the Markets and Locations your account can access.
Print uses the rows currently loaded on screen. Export runs separately and can include all matching jobs within the export limits, so use Export when you need a larger dataset.
---
## FAQs
**Why can I only see 200 jobs when there are more?**
> The table loads in batches to stay fast. Look at the loaded total at the top. Narrow your date range or use a filter to see more.
**My driver's name is missing from the Worker dropdown. Why?**
> The driver needs a teammate account with app access turned on. The Worker dropdown is built from this list, so a teammate without app access will not appear here. See [Inviting Your Team and Managing Access](/docs/inviting-your-team-and-managing-access).
**Can I change a job's status to Failed from the table?**
> No. The table only lets you mark jobs as Completed. To set a job to Failed or Cancelled, open the job and use the action menu inside it.
**I made edits but lost them. What happened?**
> Edits are only saved when you click Batch Save. If you refreshed or moved away first, the edits were dropped.
**If I edit a job here, does it change the linked customer order?**
> The link goes one way. The job knows which order it came from, but editing the job's schedule, address, or worker does not change the original order. If the customer's order details change, edit the order itself.
**Do I need the Job Table if my drivers use the mobile app?**
> Yes. The mobile app is for the drivers themselves. The Job Table is for you and your office staff to plan, reassign, and check on the work. They stay in sync automatically.
---
## What's next
Now that you can read and update the Job Table, see [Setting Up the Job Map](/docs/setting-up-the-job-map) to view the same jobs on a calendar or map, drag them around to reschedule, and track where your drivers are.